Dental Assistant/Schedule Coordinator/Receptionist

Job Description Job Description About Us Our dental practice is committed to delivering high-quality, compassionate care to patients of all ages. We pride ourselves on creating a welcoming and supportive environment where patients feel comfortable and confident in their dental care. Our team is collaborative, patient-focused, and driven by a shared mission to promote oral health and wellness in our community. Responsibilities Serve as the first point of contact for patients, providing a warm and professional welcome Answer and manage a multi-line phone system; direct calls appropriately and take detailed messages Schedule and confirm patient appointments with a focus on maximizing provider production and maintaining an efficient recall system Greet and check in patients, verify insurance benefits, and collect co-pays with necessary documentation Dismiss patients with follow-up appointments and ensure they understand their treatment plan Maintain cleanliness and organization of the front desk and reception area Coordinate with clinical staff to ensure seamless patient flow throughout the day Promote a positive and friendly atmosphere for patients, staff, and visitors Qualifications Previous experience in a dental office is required Technical or College Degree in Dental Assisting is required Proficient in dental practice management software and general computer systems Excellent verbal communication and interpersonal skills with the ability to smile often and maintain a warm, welcoming demeanor Strong organizational skills and attention to detail Ability to speak, read, and write fluent English Exceptional customer service mindset with the ability to remain calm and professional in a busy, fast-paced environment The ability to type and generate official letters and documents Benefits One week vacation year one ,two weeks thereafter All major holidays off with paid time off Team-focused, uplifting, and educational work culture 401(k) Pension Plan after 1 year of employment Guaranteed 40-hour work week Accrued sick leave