Pre-Sales Services Consultant (Engagement Services Manager)

Overview Who we are – Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve operations. We help improve safety, efficiency and sustainability of physical operations across industries including agriculture, construction, field services, transportation, and manufacturing. Working at Samsara means helping define the future of physical operations and contributing to a portfolio of product solutions including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you will have autonomy and support to make an impact as we build for the long term. About the role – The Engagement Services Manager (ESM) is responsible for representing Samsara's implementation/integration services and business development. The role positions the value of services, helps customers meet business needs with senior stakeholders, and defines the scope, approach, and timeline of services engagement during the sales cycle. The ESM is accountable for meeting services ARR attach quota, completing the AE to CS transition, and acting as a governing partner during delivery. This is a remote position open to candidates residing in the US with geographic limitations. Responsibilities Articulate and sell the value of Samsara Services within prospective and existing accounts for enterprise customers. Work with Sales Representatives and Sales Engineers to define and integrate the services solution into the Samsara proposal. Own Services pursuits (ARR attach quota). Forecast services and monitor ARR pipeline to understand capacity demands. Plan and manage Services scoping activity with prospective customers and produce proposals, level of effort, transition/KT, and resource plans. Be recognized by customers as a trusted advisor in product deployment and change management. Perform as a governing partner during implementation to maintain sponsor and executive relationships, and assist with critical issues and expectation coordination. Participate in virtual teams to help build Samsara Services methodologies, processes, offerings, and collateral. Champion and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally. Minimum requirements 7+ years of demonstrated experience in positioning Professional Services or Technology Solutions. Building and maintaining positive relationships with sales teams, CSMs, and other key partners during implementations. Strong presentation skills: ability to show value, capabilities, and differentiators of complex service solutions using methodologies and offerings. Strong innovation skills: building services templates, engagement processes, and presentations with a builder mentality. Experience scoping, producing, and delivering SOWs that meet customer requirements. Able to articulate relevant customer success stories and metrics demonstrating value. 4-year Bachelor Degree. Specific skills in creating SFDC reports/dashboards and navigating SFDC. Compensation and benefits Annual Base Salary: $101,420 — $136,363 USD. The range reflects factors including location, knowledge, skills, and experience. Total rewards include base salary, performance-based bonus/variable pay, and equity where eligible, with additional benefits and a flexible remote work model. Offers may include a professional development stipend and comprehensive health and parental leave plans. Flexible Working: Samsara supports remote work where it aligns with operational requirements. In-person offices are available if preferred; some roles require proximity to a location to facilitate collaboration. All offers are contingent upon the right to work in the specified location. Equal opportunity and accommodations Belonging at Samsara: We welcome everyone and provide equal consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other protected characteristics. Accommodations: If you require reasonable accommodations during the recruiting process, please contact View email address on click.appcast.io. #J-18808-Ljbffr Samsara