Property Manager

Property ManagerManage and maintain 74 units consisting of 5 Senior Housing units at various sites locations throughout Santa Clara County: Cupertino Senior Home (5 residential shared housing units), The Veranda with 18 Senior housing studios, and Belovida Santa Clara 27 senior housing one-bedroom apartments, and HomeSafe Santa Clara, 24 special needs units. Maintains property rentals by marketing and filling vacancies; preparing and enforcing leases; conducting house meetings, maintaining and securing premises in accordance with LIHTC policies and procedures, Santa Clara County Housing Authority mandates, Charities Housing regulations, jurisdictional partners and HUD funding requirements.Receives direct supervision from the Regional Manager and may receive direction from higher level positions. Provides general supervision to the Assistant Manager, Maintenance, Janitorial, and emergency contacts and may provide general supervision to lower-level positions.Education: High school diploma or equivalent. A bachelor's degree is desirable. TCS (Tax Credit Specialist) Designation desired.Experience: Must have prior property management experience with no less than two years at a Tax Credit property. A minimum of three years' experience performing on-site property management and administrative duties as a Property Manager and/or Assistant Property Manager; or any equivalent combination of education, training, and experience. TCAC experience is required.Ability: Must show the ability to keep records, demonstrate supervisor qualities, and enjoy working with others.Attitude: Must be self-motivated, cooperative, personable, and empathetic to human needs.Organization: Must be well organized and have the ability to prioritize conflicting duties and responsibilities, ability to multi-task, and deal with people and work in a fast-paced office environment.Languages: English/Spanish Bilingual a plus.The following duties are normal for this position, but this list is not to be deemed all-encompassing. Other duties may be required and assigned.Operations:Applies applicable rental rates in accordance with program guidelines and negotiates with the Housing Authority to ensure subsidies represent market changes.Maintains and administers waiting list. Shows units to prospective tenants, answers tenant selection process questions and provides applicants with necessary materials for leasing.Administers and reviews criminal/credit background checks on all applicants, handles the process in accordance with legal requirements and determines eligibility of each applicant.Conducts initial and annual recertification for The Veranda, Belovida Santa Clara, HomeSafe Santa Clara residents and the group of scattered senior homes.Processes all applications; forwards approved applicants to the Housing Authority for Project Based subsidized units (when applicable).Maintains physical tenant files in compliance with the affordable housing programs applicable to the property.Maintains and keeps software systems, namely Yardi, up to date.Submits weekly and monthly operations reports to Regional Manager and corporate staff and Director of Property Operations as requested or required.Conducts move in and move out inspections, prepares turnovers in a timely manner and documents all activity in tenant file, communicate with Housing Authority (PBV/HCV/VASH units only) and all other parties involved with notices to vacate and when units are vacated.Works with our designated attorney on unlawful detainers (evictions) when applicable after notifying and receiving approval from the Regional Manager.Investigates and resolves tenant complaints by enforcing the lease agreement and house rules.Documents lease violations and issues appropriate notice to tenants including but not limited to termination notices while always adhering to Fair Housing standards.Collects operational data, prepares reports for management and City jurisdictions, and meets with in house auditors and annual city staff auditors as required.Collaborates with service providers to retain and enhance the residents' living experience.Performs other duties as requested by Supervisor.Financial:Establishes a timely rent collection process, bills late fees, and serves proper rent or other legal notices to process for eviction when needed.Post rents into Yardi on a timely basis.Maintains low to zero bad debt.Maintains up-to-date tenant ledgers.Processes rent changes when applicable in a timely manner.Participates in the preparation of the annual budgets, scheduling expenditures, analyzing variances and initiating corrective action.Maintenance:Conducts annual unit inspections.Prepares work orders in Yardi, schedules work and closes work orders in the system on completion.Ensures that work orders are prioritized and addressed in a timely manner.Solicits and reviews vendor proposals and contracts for Regional Manager approval.Ensures that security, fire, and safety devices are properly maintained and up to date.Ensures that all common areas of the properties are well-kept and properly maintained.Manages the preventative maintenance schedule and work for all sites.Physical Requirements:Driving or ability to travel between different locations in Santa Clara County.Extensive computer and telephone use; sitting at desk for extended periods of time.The ability to lift/move/carry up to and including 25 pounds.**The selected candidate will be required to live onsite.**Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.