Attendant, Housekeeping

Experience Required

Previous housekeeping experience is an advantage

Compensation

$ / yearly

Hours Per Week

40

Number Of Positions

28

Job Description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary 

The Attendant, Housekeeping is responsible for providing housekeeping services across all Guest Rooms (GRs), Public Areas (PAs), and Heart-of-House (HOH) spaces. This individual must demonstrate genuine care and concern for both guests and colleagues, with a focus on maintaining a clean, sanitized, and organized environment.

Key Duties & Responsibilities 

Extends warm, personalized greetings to guests and colleagues, using names whenever possible

Delivers housekeeping services that consistently exceed expectations, with all assigned areas maintained according to One&Only standards

Performs both routine and deep cleaning of Guest Rooms (GRs), Public Areas (PAs), Heart-of-House (HOH) spaces, and other designated venues

Maintains the cleanliness of HOH spaces, including corridors, offices, locker rooms, laundry rooms, uniform rooms, pantries, storage areas, and fire stairways

Keeps carpets in GRs, PAs, and HOH spaces clean through daily vacuuming, edging, and spot treatment

Thoroughly sanitizes equipment in PAs, such as ice machines

Prepares scheduled arrival GRs to be guest-ready at the designated times

Maintains all in-room materials, such as compendiums, directories, booklets, menus, and flyers in excellent conditions

Keeps GR pantries well-stocked, tidy, and well-organized

Replenishes linens, towels, amenities, and other related supplies in accordance with Resort standards

Identifies and reports flower arrangements requiring replacement

Ensures plateware, glassware, and cutlery in GRs meet hygiene and sanitation standards

Communicates with the In-Room Dining team to coordinate the prompt removal of room service trays

Understands the responsibility of carrying a Master Key and maintains its security

Ensures all housekeeping equipment is cleaned, properly stored, and in good working condition, reporting any malfunctions and defects to the Executive Housekeeper

Reports maintenance issues to the Facilities department

Follows the proper procedure for logging, storing, and resolving all lost and found items

Complies with the standard operating procedures (SOPs) for cleaning, sanitizing, and setting up all assigned areas

Follows chemical usage guidelines as outlined in the Chemical Training SOP

Observes safe working practices in line with SOPs regarding Health and Safety

Performs additional duties as assigned by the Assistant Manager, Housekeeping or other members of the Management team

Skills, Experience, & Educational Requirements

Previous housekeeping experience is an advantage

Familiar with hotel facilities, operations, and services is preferred

Must be able to communicate effectively with guests, co-workers, and managers

Maintains a positive and professional attitude at all times

Must be able to work a flexible schedule, including evenings, weekends, and holidays

Benefits

Medical Insurance: 80% Employer-Covered (Full-Time, Year-Round Only)

Dental, Vision, and Life Insurance: 100% Employer-Covered (Full-Time, Year-Round Only)

401(k) Program Participation: 4% Employer Match (Full-Time, Year-Round Only)

25 Days of Paid Time Off (Full-Time, Year-Round Only)

Subsidized Colleague Housing

Winter Season Pass Program: Ski Pass or Fitness Pass (Subject to Availability)

Complimentary Transportation

Complimentary Meals on Shift

On-Property Discounts Across Food & Beverage, Wellness, and Retail

Travel Discounts Across Kerzner Properties Worldwide

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:  

Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods

Frequent bending, twisting, stooping, reaching, and pulling

Lifting and carrying of loads weighing up to 30 pounds

Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.   

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Is this a registered apprenticeship?

False

Place of Work

On-site

Requisition ID

13000

Job Type

Full Time