Accounts Receivable & Collections Coordinator - Part-Time

Job Description

Job Description

Position: Accounts Receivable & Collections Coordinator
Company: Innovative Tax & Accounting Solutions (ITAS)
Location: Savannah, GA (In-Office Preferred)
Hours: 2030 Hours Per Week
Reports To: Operations Manager

Position Summary

Innovative Tax & Accounting Solutions (ITAS) is seeking a detail-oriented and professional Accounts Receivable & Collections Coordinator to assist with client billing, collections, payment processing, and administrative support. This position plays a critical role in maintaining healthy cash flow while providing exceptional service to our clients.

During tax season, this role will also provide administrative support to help ensure smooth operations across the firm.

Primary Responsibilities

Accounts Receivable & Collections (70%)

• Monitor and maintain accounts receivable aging reports
• Contact clients regarding outstanding balances via phone, email, and text
• Follow up on past-due invoices and payment arrangements
• Process ACH, credit card, and other client payments
• Update payment records within firm software
• Maintain accurate collection notes and client communication logs
• Resolve billing questions and coordinate with accounting staff
• Prepare weekly A/R and collections reports for management
• Assist with setting up recurring payment arrangements
• Escalate collection issues when necessary

Administrative Support (30%)

• Answer incoming phone calls and route messages appropriately
• Assist with client onboarding and document requests
• Monitor firm email inboxes and distribute client communications
• Schedule appointments and assist with calendar management
• Prepare engagement letters and client correspondence
• Assist with organizing electronic files and client records
• Support front-office operations during busy tax season
• Help with special projects as assigned

Qualifications

Required

• Previous accounts receivable, collections, or bookkeeping experience
• Strong phone and customer service skills
• Professional communication abilities
• Excellent organizational and time-management skills
• High attention to detail
• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Ability to handle confidential financial information

Preferred

• Experience in a CPA firm, tax firm, or professional services environment
• Knowledge of accounting terminology
• Experience with payment processing systems
• Administrative or office support experience

Ideal Candidate

The ideal candidate is professional, organized, persistent, and comfortable having payment-related conversations with clients. They can balance firm collection efforts with excellent customer service while maintaining a positive client experience.

Compensation

• Competitive hourly pay based on experience
• Flexible schedule
• Opportunity for increased hours during tax season
• Professional growth opportunities within a growing accounting firm

Expected Outcomes

The successful candidate will:

• Reduce outstanding accounts receivable balances
• Improve collection turnaround times
• Maintain accurate billing and payment records
• Provide excellent client communication
• Support operational efficiency during tax season

Estimated Hours:

• Off-Season: 2025 hours per week
• Tax Season (JanuaryApril): Up to 40 hours per week

This position is ideal for someone seeking a flexible part-time role with a growing accounting firm.