Lead Client Services Proj/Prog Mgmt

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:
• Comprehensive Project Oversight: Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery.
• Stakeholder and Vendor Coordination: Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks.
• Technical Guidance and Risk Management: Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues.
• Performance Tracking and Reporting: Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards.
• Consultative and Documentation Support: Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation. May also provide the vehicle for building and/or venue owners to engage AT&T on network improvements.

What you’ll need:

Manage the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact, ensuring client satisfaction, and providing technical and analytical guidance through structured project management methodologies.

What you’ll bring:

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Key Responsibilities

Joint Engineering Coordination (JEC) Leadership

• Schedule, lead, and moderate all Joint Engineering Calls (JECs) with carriers.
• Ensure participation from all required stakeholders.
• Validate proposed installation/loading and determine next steps.
• Review with applicant ground space requirements for attachment to NHTA DAS

Technical Design Ownership

• Review 4G/5G mmWave designs and ensure alignment with applications.
• Present designs to venues for approval when needed.
• Manage revisions after site walks.
• Ensure designs are revised with customer requirements.

Pricing Preparation & BOM Management

• Request BOMs from market C&E/RF.
• Combine BOM with MM&R, revenue share, rent, utilities, etc.
• Review historic pricing for a venue.
• Deliver final pricing to carriers and track approvals.
• Obtain and reconcile capital costs details from Contour and analyze DAS costs to determine allocation of shared and common costs and AT&T costs.
• Create capital cost pricing workbook and determine shared and common, AT&T only, new costs associated with the NHTA project.

Prime and SLA Lease Reviews

• Review venue Prime agreement and Applicants ground space to prepare MRC to include access fee, rent pass-through, revenue share and utilities.
• Review Customer SLA and Amendment contract for terms, fees, and conditions.

Lease Exhibit Creation & Documentation

• Prepare technical exhibits (design, frequencies/power, schematics).
• Ensure consistency across application, design, pricing, and lease.
• Work with Lease Writer to Prepare draft agreement details package, including approved exhibits and send to legal for agreement drafting.
• Review redlines with lease writer to ensure MLA Compliance and deal integrity

Carrier & Venue Technical Interface

• Provide baseline and revised designs to carriers.
• Respond to design‑related questions.

Collaboration & Internal Coordination

• Coordinate closely with CPM for forecasting and milestone tracking.
• Support Business Development (BDM) with consent and venue approvals.

NHTA Business Analysis

• Work with east markets on NSB project development for venues that require solution to be Neutral Host to ensure that project will support current licensed frequencies.
• Perform PONY financial analysis for Business Development Managers on NSB and DAS Mods

TCP Career Step Differentiator: Leads high-value, long-term strategic projects and large programs, coordinating with multiple applications and systems. Provides technical guidance, leads meetings, and innovates processes.

Supervisor:

No

Our Lead Client Services Proj/Prog Mgmt, earns between $106,100-$159,100 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  
• 401(k) plan  
• Tuition reimbursement program  
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  
• Paid Parental Leave  
• Paid Caregiver Leave  
• Additional sick leave beyond what state and local law require may be available but is unprotected  
• Adoption Reimbursement  
• Disability Benefits (short term and long term)  
• Life and Accidental Death Insurance  
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
• Employee Assistance Programs (EAP)  
• Extensive employee wellness programs  
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

Ready to join our team? Apply today.

Weekly Hours:

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.