Customer Service Specialist
CincyConnect Services
About Us Marketing Consultancy Lab is a dynamic marketing consultancy. We are seeking a dedicated and enthusiastic Customer Service Specialist to join our team. Job Title Customer Service Specialist Location San Antonio, TX Job Type Full-time Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about products, services, and policies to customers. Resolve customer complaints and issues efficiently and effectively. Document all customer interactions and transactions in the customer management system. Collaborate with internal teams to address and resolve complex customer problems. Requirements Proven experience in a customer service role or a related field. Excellent verbal and written communication skills. Strong problem‑solving abilities and attention to detail. Ability to manage multiple tasks and prioritize effectively. Proficiency with customer service software, databases, and tools. #J-18808-Ljbffr
Vacancy posted 4 days ago
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