Senior Manager, Integrations Consulting

Greenhouse is looking for a Senior Manager, Integrations Consulting to join our team!

As a part of the Professional Services organization, you will own the technical delivery and strategic direction of the Technical Consulting practice. Reporting to the Director of Professional Services, you will manage a highly technical team and guide our transition from purely consulting to designing, hosting, and maintaining bespoke integrations across our global customer base.

In this highly visible role, you will be responsible for building and scaling a team capable of handling complex integrations while establishing technical standards and best practices. You will also champion our AI transformation, embedding tools like Claude into daily workflows to increase efficiency, streamline administrative work, and accelerate the development of monetizable in-house integrations.

Who will love this job

• A leader – you carry immediate credibility, cultivate winning teams, and thrive when managing a diverse technical group of both junior and senior direct reports
• An innovator – you invent the future by driving AI adoption and re-envisioning how integrations are built and monetized
• A problem-solver – you make good decisions fast and can easily manage deep technical escalations without needing to pull in engineering for every issue
• A collaborator – you build alignment across diverse groups, including partners, customers, and internal product teams

What you’ll do

• Lead and scale a Technical Consulting team responsible for designing, implementing, and troubleshooting complex integrations using iPaaS tools like Workato and Kombo
• Drive AI adoption across the team to automate workflows, increase efficiency, and keep up with customer demand
• Establish technical standards, best practices, and guide the team's build-versus-buy and partner-versus-internal decisions
• Develop the team's technical bench and oversee SI onboarding and certification to ensure high-quality standards regardless of who is building the integration
• Collaborate with Product and Engineering on connector roadmaps and technical feasibility for custom builds
• Partner with Pre and Post-sales teams (AE/AM) to scope integrations work for new and existing business
• Manage deep technical escalations, quickly de-escalating friction for customers and partners
• Additional projects and responsibilities as business needs require

You should have

• 7+ years in technical consulting, solutions engineering, or integrations-focused implementation roles in a B2B SaaS environment
• 3+ years in a people management role
• Hands-on experience architecting and/or overseeing integrations using iPaaS tools (Workato, Kombo, or similar)
• A track record of shipping integrations at scale, rather than just one-off custom builds
• Demonstrated proficiency in driving AI adoption to automate workflows and create an environment of experimentation
• A bachelor's degree in computer science, engineering, information systems, or a related technical field, a plus
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Applicants must be currently authorized to work in the United States on a full-time basis.