Department Manager

Join to apply for the Department Manager role at McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, but is a separate company and employer. If hired, the franchisee will be your employer, not McDonald’s USA. All employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are handled by the franchisee; McDonald’s USA has no control or involvement.

Description

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES – to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Some managers also lead departments and may be responsible for:

• Managing assigned systems such as Training, Food Safety, and Inventory Management
• Setting goals, delegating tasks, and following up with teams
• Reporting results to teams and other managers

Guest Service Department Manager – 2+ years’ experience managing crew and supervisors, ensuring great customer experience, promoting sales activities, training service staff, and organizing the Front Counter McCafé and Drive‑Thru areas.

Kitchen Department Manager – Ensuring fast, high‑quality food, food safety, cost control, and training kitchen staff on production procedures, including new menu items.

People Department Manager – Hiring qualified crew, training them, and scheduling them to meet sales and profit goals, while motivating and recognizing staff from day one.

Preferred experience: previous managerial roles in a restaurant, retail or hospitality environment. Must be 18 years or older. Positive team player with flexible schedule and a passion for working in the fast‑paced McDonald’s environment.

Qualifications

• 2+ years of managerial experience (restaurant, retail, or hospitality preferred)
• Strong leadership and communication skills
• Ability to train, coach, and motivate teams
• Commitment to food safety and quality standards
• Flexibility to work various shifts, including nights, weekends, and holidays

Benefits

• 1 week paid vacation
• Education through Archways to Opportunity – options to earn a high school diploma, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Service awards
• Employee Resource Connection
• Matching gifts program

Legal Notice

By applying, I understand that I am applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment matters. McDonald’s USA will not receive my application or be involved in any employment decisions.

Additional Information

Please note: This posting contains only a summary of what it is like to work at a McDonald’s restaurant and does not list all essential job functions.