Director of Business Development

Position: Director o f Business Development (Outside Sales)


Job Type: Full-time


Schedule: 8am - 5pm / Monday - Friday


Work Location: Los Angeles / Orange County area, CA OR Plano, TX

Pay Range: $140,000 - $170,000 base salary; OTE $310,000

Please be advised: Only candidates authorized to work in the USA without sponsorship will be considered.


WHAT WE'RE LOOKING FOR
• Proven experience building and managing business development / outside sales teams from the ground up - including hiring, ramping, and scaling a hunter-mentality BDM team to consistent quota attainment. Ability and desire to coach, mentor, and develop others.
• Strong personal track record of prospecting, developing, and closing net-new B2B business - this role carries an individual sales quota alongside team leadership responsibilities.
• 3+ years of B2B outside sales experience with a proven record of hitting or exceeding quota, ideally within an MSP, IT services, SaaS, or B2B technology environment.
• Strong forecasting, pipeline management, and CRM discipline; able to translate personal and team activity data into accurate, actionable reporting for leadership.
• Executive presence and credibility with C-suite decision-makers, both in direct deal support and representing DivergeIT publicly.
• Collaborative mindset - works closely with Service Delivery, Technical Account Management, and Marketing to align sales strategy with delivery capability and market positioning.
• Bachelor's degree preferred but not required; equivalent experience in MSP/IT services leadership will be considered.
• Valid driver's license and reliable transportation; role requires regular travel throughout the Southern California market.

ESSENTIAL FUNCTIONS
01 - Developing & Executing the Sales Plan
• Own and execute DivergeIT's agreed-upon annual BD sales plan, including quarterly targets for new MRR, gross revenue, and product line penetration.
• Develop and manage a 3x pipeline coverage ratio, across your personal pipeline and the team's, to ensure consistent quota attainment throughout the year.
• Adapt the sales approach as DivergeIT's service portfolio evolves, incorporating new offerings into active sales motions promptly.
02 - Selling & Managing Business Development
• Carry an individual sales quota: personally prospect, develop, and close net-new SMB and mid-market business within target verticals and territories, from initial outreach through proposal, negotiation, and close.
• Lead, coach, and hold accountable the Business Development Manager(s) responsible for net-new SMB and mid-market prospecting across target verticals and territories.
• Set and monitor individual and team pipeline targets, activity benchmarks (calls, meetings, proposals), and quota attainment for the BDM team.
• Review and approve proposals, pricing, and Statements of Work prepared by BDMs; lead or support negotiation and closing on complex or strategic deals.
• Run regular pipeline reviews, ride-a-longs, and deal coaching sessions with BDMs to improve conversion rates and deal velocity.
• Recruit, onboard, and develop Business Development talent; manage performance issues and territory/account assignment within the team.
• Represent DivergeIT, both personally and alongside BDMs, at key local/regional events, Chamber of Commerce meetings, and MSP partner events to build brand presence and referral pipeline.
03 - Strategy & Planning
• Contribute to DivergeIT's annual revenue planning process with territory analysis, market sizing, and pipeline forecasts.
• Evaluate competitor positioning, pricing, and service offerings; provide competitive intelligence to leadership to inform strategy.
• Collaborate with marketing and leadership on campaign development, case studies, referral programs, and co-marketing with vendor partners.
• Develop and maintain an Ideal Client Profile (ICP) framework to prioritize prospecting efforts and focus resources on highest-value opportunities.
• Recommend adjustments to service packaging, pricing, and go-to-market positioning based on market feedback and sales cycle learnings.
04 - Reporting & Communication
• Maintain accurate and up-to-date pipeline, opportunity, and activity records in Hubspot, ConnectWise CRM or designated sales platform.
• Provide weekly pipeline and forecast reports to leadership, including stage, probability, expected close date, and MRR value.
• Participate in regular sales reviews with leadership to discuss performance, blockers, and strategic priorities.
• Communicate client feedback, competitive intelligence, and market trends to internal teams on an ongoing basis.
• Track and report against defined KPIs including new MRR, calls, meetings, proposals, conversion rates, and average deal size.
05 - Product Expertise
• Develop and maintain a thorough working knowledge of DivergeIT's full solution portfolio, including managed IT services, cloud and cybersecurity solutions, compliance offerings, and vCIO and project services.
• Effectively communicate the features, benefits, and ROI of DivergeIT's solutions to both technical and executive-level buyers.
• Guide prospects and clients through service selection and solution design in partnership with technical resources.
• Stay current on MSP industry trends, vendor programs (Microsoft, ConnectWise, Cisco Meraki, etc.), and partner incentive opportunities that can be leveraged in the sales process.
• Complete vendor certifications and sales enablement training as directed by leadership.
• Familiarity with HubSpot is a plus, in addition to proficiency with ConnectWise or other CRM platforms used for pipeline management.

• Travel Requirements
• This is a field-based role requiring regular travel throughout the Los Angeles and Orange County market or Plano, TX (approximately 60% in the field)
• Valid driver's license and reliable transportation required
• Qualified candidates are encouraged to apply with a resume and a brief note on your most significant new business win.