Administrative Assistant, Campus Safety

Administrative Assistant

The Administrative Assistant provides administrative support to the Director of Campus Safety and to the Campus Safety Department. Responsible for demonstrating LSSC's core values of Caring, Communicating, Collaborating, and Celebrating when interacting with students, employees, visitors, and community members.

Essential Duties & Responsibilities

Include, but are not limited to the following:

• Perform general clerical duties such as correspondence, typing, data entry, shredding, making appointments, record keeping, duplicating, filing, and scanning. Provide support to all Campus Safety team members as necessary.
• Respond to telephone calls, appropriately triaging calls, taking accurate and complete messages, and assisting walk-ins. Seeks officer and/or supervisory assistance for emergent and other matters of a serious nature.
• Act as liaison between Campus Safety Dept. and other college departments, outside agencies, and the general public by providing customer service. Participates in college committees, as assigned.
• Assist with managing the operational budget of the Campus Safety Department, including the reconciliation of credit card statements and travel reimbursements. Initiates and tracks requisitions for Campus Safety purchases through the Banner systems, completes Receiving Reports & Direct Pays. Maintains organized department files and keeps electronic records for historical/audit purposes.
• Assist Campus Safety with Safety and Title IX training materials preparation, room reservations, and scheduling of training programs. Assists with Title IX record-keeping and notifications. Assists with the compilation of annual Clery statistics and Annual Security Report.
• Assist with maintenance of the College Emergency Operations Plan. Serve as a backup for LSSC Alert notifications and Sonitrol.
• Maintain College property and casualty insurance processes and records.
• Maintain Campus Safety social media accounts.
• Perform other duties as assigned.

Knowledge, Skills, & Abilities

• Effective communication skills, both orally and in writing.
• Ability to use human relations skills in establishing and maintaining effective working conditions with the public, college employees, students, and organizations, including people from a variety of backgrounds.
• Ability to prioritize and work well where time constraints are involved.
• Ability to remain calm and professional while handling a multi-tasked office environment.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Promote a common purpose consistent with the College's stated goals and demonstrate a commitment to students and the learning environment.
• Possess knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manuals related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance, and direction in a positive, receptive manner and follow stated policies.
• Deliver exceptional customer service by fostering a welcoming and supportive environment.
• Present a professional image in words, actions, and attire.
• Conduct oneself in a manner consistent with the College's standards of ethical conduct.
• Apply effective techniques to establish and maintain working relationships, fostering collaboration to achieve common goals; effectively communicate and collaborate with others to achieve shared objectives.
• Demonstrate the skills necessary to critically examine situations and processes, making recommendations for improvement.
• Strong service orientation and ability to effectively work as a member or leader of a team by cooperating with others, offering to help others when needed, and considering larger organizational goals rather than individual concerns. Includes the ability to build &/or support a constructive team spirit where members are committed to the goals and objectives of the organization.
• Plan, organize, and successfully multitask to meet multiple deadlines and frequently new work tasks within required timeframes. Proven flexibility to successfully work on a variety of projects quickly and accurately.
• Effectively manage change and adaptability.
• Adheres to all workplace safety rules, safety laws, regulations, standards, and practices
• Ability to work various hours, including nights, early mornings, and weekends
• Ability to travel amongst various campuses and attend College events, on or off campus, as required.

Minimum Qualifications & Education

• Required: Associate's degree from an accredited institution, or a combination of education and experience may be considered. Minimum of two (2) years of relevant office experience.
• Preferred: Bachelor's Degree from an accredited institution. Higher education experience. Minimum of five (5) years of relevant office experience. Ellucian Banner experience.