Benefits Call Center Representative
Virtual Vocations Inc
Providing essential support to members, the full-time remote Benefits Call Center Representative will manage inquiries related to health and financial benefits, including pension plans, while ensuring accurate documentation and information delivery. Key responsibilities Serve as the initial contact for potential and existing members regarding their benefits inquiries Document enrollment requests, status changes, and complaints accurately in the system Assist members by navigating multiple systems to provide clear and accurate benefits information Required qualifications High School Diploma or GED Must be at least 18 years of age Previous customer service and/or call center experience Knowledge of pension plans or defined benefit skills is preferred Proficiency with MS Office and keyboarding skills
Vacancy posted 4 days ago
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