Account Manager

Ascent Cloud was founded to help revenue teams turn planning, execution, and performance into one connected system. The platform brings together Territory Planner, Geopointe, and LevelEleven to help organizations design better territories, improve field execution, and drive consistent sales performance. Ascent Cloud supports revenue leaders, RevOps teams, and frontline managers with tools built for real operational complexity. Headquartered in Detroit, Ascent Cloud works with organizations of all sizes, including large and complex sales teams. The company focuses on solving practical problems that sales organizations face every day, with an emphasis on clarity, trust, and measurable impact. Everything we build is designed to help teams operate with greater confidence, visibility, and alignment. Competitive compensation Market‑aligned salary designed to reward impact and experience. Health coverage Medical, dental, and vision benefits for you and your family. 401(k) with profit sharing Save for the future with a plan that shares in company success. Two offices Work from our Detroit or Petaluma offices. Position: Account Manager Location: Detroit, MI Job Id: 142 # of Openings: 1 Overview Ascent Cloud is a leading provider of Salesforce based solutions and provides industry leading applications for Sales and Customer facing teams. By combining the power of multiple platforms we are able to provide our customers with end‑to‑end solutions that help improve team performance and efficiency. We help our customers elevate their business with software built for the modern team. We are looking for Account Managers to lead the charge in this effort. Day-to-day Responsibilities Work with customers to drive value through the use of our products Grow top‑line revenue and customer base Develop sales pipeline for our SaaS-based technologies Work with existing customers on long term renewals, upselling and cross‑selling Overall focus driving greater levels of Business and Technical/Adoption health for each assigned account. Metrics of Success Upsell/Cross‑sell: Quota objectives set annually Renewal Rates: Quota objectives set annually References: Asking a customer to be a reference or review on AppExchange Referrals: Getting a customer to recommend a prospect Live Connects: Conversations with customer contacts Exec Live Connects: Conversations with Senior Executives at your accounts Meet assigned A/R Aging objects set monthly Requirements Having a Hunter mentality: meeting and exceeding quotas, plus asking for more Able to navigate complex companies and sales cycles Working with customers on long term agreements Consultative sales approach with SaaS products leveraging solution selling Moving customers smoothly through the buying process and finalizing agreements High energy and customer activity levels with extra effort Must be proactive in driving customer interaction Strong interpersonal, presentation and deal strategy skills Systematic but flexible, self‑directed; can prioritize and manage multiple work streams Superior writing and communication skills Ability to travel consistently Proficiency in Salesforce CRM Ability to scale as company grows Consistent positive attitude Take full responsibility for entire account health - both business and technical/adoption Develop self sufficiency with Ascent Cloud solution demonstrations Use proper judgement when bringing in extended CSM and/or SE to assist with account activities #J-18808-Ljbffr Ascent Cloud