Sr. IT ERP Systems Admin
VDart Inc
Job role : Sr. IT ERP Systems Admin
Duration : Contract to hire
Location : San Jose, CA - onsite
Job Summary:
Joining a global IT team and reporting to IT Director, this is a key role to support 300+ world-wide ERP system users with focus on US and EU users in Finances and Sales & Marketing. Major responsibilities include system technical issue resolution through effective vendor management, conduct or facilitate users trainings, manage users access and profile configurations, co-manage process automation and/or efficiency improvement projects, support and manage IT audits (SOX). This role also help manage system integration, and user business requirements definition with other Managers.
Key Responsibilities:
- Work as point-of-contact for ERP system users in the US and Europe to solve system issues ranging from system access configuration to reports generation, and user training.
- Work as point of contact for ERP vendor to manage technical issue resolution, system updates
- Respond and manage daily user issues in using ERP system, responsible for ERP system maintenance and updates, and user access and security updates.
- Help identify opportunities to improve operations through better and more use of ERP system or its integration.
- Study and adopt best practice for data accuracy, security and governance for the ERP system.
- Well manage data imports and reporting within or using other tools (i.e. Power BI).
- Take users inputs to analyze and translate them into system configurations and solutions plans.
- Diagnose and resolve system issues to maintain operational continuity and performance.
Skills and Qualifications:
- BSc in Computer Science or a related discipline. Experience with IFS ERP is a plus.
- 5 to 15 years of hands-on experience with ERP, CRM, or other IT systems with users in Finance, Manufacturing or Distribution, or Supply Chain.
- Experienced in ERP-enabled business processes in Finance, Supply Chain, Manufacturing etc.
- Experienced in DB administration, data analysis, scripting or system integration.
- Proficient in SQL, working knowledge of Oracle and Microsoft SQL Server DB.
- Excellent communication, coordination and project management skills.
- IT experience in high-tech or Semiconductor industry is a plus.
Vacancy posted 1 day ago
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