Assistant Manager The 5 Spot Richmond Hill

Job Description

Job Description

The 5 Spot Richmond Hill is Seeking an Exceptional, Experienced Assistant Manager to be part of a dynamic team at a casual neighborhood restaurant with bar program.

This location requires a strong management team willing to run the restaurant as if it were their own. Your General Manager and Senior Management team will empower you to do so by giving you the tools and support you'll need to be successful!

You bring the passion—we’ll provide the path! Our ideal management candidate is passionate about hospitality and driven to build a long-term career in the industry. At our core, we believe in developing our team from within, offering the tools, training, and support needed to build lasting careers. If you're looking for a meaningful career path, are committed to exceptional guest service, and have the desire to lead and inspire, we want to hear from you.

Why join us? Here's what sets us apart. We offer:

• a positive, safe work environment with zero tolerance for harassment of any kind.

• highly competitive pay with the opportunity for quarterly bonuses based on benchmarks that YOU help control as the Assistant Manager.

• a 401K with company match.

• highly subsidized major medical coverage for our management team.

• additional insurance options to include, but not limited to dental, vision, accidental, short-term disability insurance

• excellent work/life balance.

• free shift meals.

• free mental healthcare for all employees through a partnership with Heads Up Guidance Services in Savannah.

• paid time off

• a seat at the decision-making table for all members of our management team.

We believe that a happy, healthy team member is a better, more productive team member. We strive to help every employee in our company reach this goal!

Our focus is on the overall experience of the customer as well as the work environment of our team. This requires a commitment to empowering staff to go above and beyond expectations. With an emphasis on quality products, creative, comfortable atmospheres and an unwavering commitment to personal service, The 5 Spot strives to excel on all levels. If this sounds like an environment in which you could thrive, we want you to become part of our team!

Job Summary:

Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Assistant Manager duties will include, but are not limited to:

• Knowledge and promotion of The 5 Spot culture and brand.

• Ensure that all company policies, procedures, standards, guidelines, and training programs are followed and completed on a timely basis.

• Maintaining and contributing to a safe and respectful working environment for both staff and customers by using proper food handling skills and following all federal, state, county, and municipal workplace health, safety, and labor guidelines.

• Supporting the actions and decisions of Management.

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.

• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.

• Perform various financial activities, such as cash handling, deposit preparation, and payroll, adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

• Achieve company objectives in sales, service, quality, appearance of facilit,y and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

• Supervise and participate in kitchen and dining area cleaning.

• Investigate and resolve complaints regarding food quality, service, or accommodations.

• Control inventories of food, equipment, small ware, and liquor, and report shortages.

• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. Arrange for equipment maintenance and repairs when necessary.

• Coordinate a variety of services, such as waste removal and pest control.

• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.

• Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules, evaluating workers and work procedures to ensure quality standards and service, preparing and administering positive employee feedback and disciplinary measures, and performing employee performance appraisals on a timely basis.

• Continually strive to develop staff in all areas of managerial and professional development.

• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.

• Analyze operational problems and implement creative solutions to areas of potential improvement.

• Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.

• Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks.

• Attend all scheduled employee meetings and offer suggestions for improvement.

• Fill in for fellow employees where needed to ensure guest service standards and efficient operations.

Job Requirements. The ideal candidate will have:

• Ideally, candidates would have experience as an Assistant Manager in the hospitality or food and beverage industry.

• Be 21 years of age or older.

• Able to handle money and operate a point-of-sale system.

• The ability to manage a team.

• The availability to work mornings, nights, weekends, and holidays.

• Reliable transportation.

• Excellent basic mathematical skills.

• Excellent verbal communication skills.

• Excellent interpersonal, organizational, and problem-solving skills.

• Exceptional self-discipline.

• The ability to think on your feet and act intuitively.

• The ability to stand on your feet for 8 hours, lift up to 50 lbs., bend and reach.

• Stamina and availability to work 45 to 50 hours per week.

Compensation:

• $50,000 - $60,000, dependent upon experience.

GLGSAV is a collective body of hospitality-based businesses - The 5 Spot Midtown, b. Matthew’s Eatery, The 5 Spot Sandfly, Abe’s on Lincoln, and The 5 Spot Richmond Hill. Serving delicious, approachable food and drinks in uniquely beautiful, family-friendly atmospheres with exceptional guest service is our specialty!