Business Analyst

Opportunity Details Full Time NYS IES PRD-20260820-515 Albany, NY (Hybrid) Outcomes. Delivered. Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology: Facilitates access to nutritious food for children of mothers participating in the WIC program Supports first responders in reducing opioid overdoses within their communities Empowers colleges and universities to identify and thwart financial aid fraud Equips teachers with valuable insights to identify students requiring additional support Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers With a focus on Tax &revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of Level 2 Business Analyst within our team NYS Integrated Eligibility Systems located in Albany, NY (hybrod). This position is a 8 month contract. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs. Key Responsibilities We are seeking a Business Analyst (BA) who has a deep understanding of diverse business rules, stakeholder needs, and the expertise in technical architecture to support an Integrated Eligibility System. The BA will work with subject matter experts to conduct requirements gathering, business process analysis, and stakeholder collaboration to support the successful delivery of complex technology initiatives. This role works closely with business and technical teams to analyze business needs, develop functional requirements, recommend process improvements, and ensure solutions align with organizational goals and project objectives. Other duties as assigned. Consultants may be eligible to telecommute for more than 50% of their work hours, up to and including 100% remote work. Telecommuting arrangements require direct manager approval and are subject to change based on program needs. Consultants approved for 100% remote work must attend monthly in-person meetings at the Albany office and be available for major milestone meetings as needed. Qualifications Level II- Between four (4) and seven (7) years of experience as a Business Analyst Between four (4) and seven (7) years of client focused business and requirements analysis experience and documentation including: working on a team of BAs, conducting requirements gathering sessions, analyzing requirements gathered, Identifying, documenting, and validating system requirements for continuous integration and deployment, preparing proposals for best fit technology based on requirements elicited. Minimum of two years working in an Integrated Eligibility System Program in various workstreams including Child Support in a Health and Human Services settings. Preferred Qualifications Between four (4) and seven (7) years of experience identifying, documenting and validating system requirements across multiple agencies, including working on a modernization work extracting and documenting legacy system logic and business rules with a focus on the Human Service Child Support domain. Between four (4) and seven (7) years of experience conducting business process analysis and optimization, documenting As-Is and proposing To-Be web-based client facing applications. Between four (4) and seven (7) years of creating requirements documentation (process flows, user stories, wireframes, specifications) while adhering to pre-established templates within a requirement management tools like Blueprint. The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $50.00 - $60.00. Benefits Flexible Work Schedules Health, Dental, and Vision Insurance Medical, Limited, & Dependent Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contributions Company-Paid and Voluntary Life Insurance Long and Short-Term Disability Insurance Accident, Critical Illness, & Hospital Indemnity Insurance 401(k) Retirement Plan with Company Match and Immediate Vesting Wellhub Fitness and Wellness Platform Pet Insurance Training Opportunities Employee Referral Bonus Program At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements. Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training. #J-18808-Ljbffr