OUTREACH EMT (94000746)

Outreach EMT

Indianapolis Emergency Medical Services (EMS) is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Indianapolis EMS also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at View phone number on click.appcast.io or View email address on click.appcast.io.

Job Role Summary

The MIH EMT provides patient care in the community for both short-term and long-term management of referred patients. The EMT is expected to function as a fully participating member of a patient's medical home care team. The EMT provides emergency medical services as directed by IEMS medical protocols.

Essential Functions and Responsibilities

Proactively contributes to IEMS mission, with special emphasis on the vulnerable population of Marion County

Models IEMS vision: The vision of IEMS is to serve the citizens and visitors of Marion County, Indiana with high quality "out of hospital" care based upon sound science and academic research while continuously improving quality with accountability and financial sustainment

Bridge the gap between patients and the health and social service systems by improving quality of care by aiding communication between provider and patient

Promote wellness by providing appropriate health information and education to patients.

Assist guests to obtain preventive services referring and linking the patients to a primary care physician

Help guests to manage their chronic conditions through education about their treatment plans and working with providers to ensure plan is acceptable to the family and caregiver.

Assist guests to navigate the health and human services systems

Build relationships and interact professionally with local health and social service providers

Help patients to complete and submit Indiana Medicaid (FSSA) applications when necessary

Provide direct services including Emergency medical care and assessments per Marion County (IEMS) protocols

Document all activities as detailed by direct supervisors

Manages data entry into the electronic medical record (ePCR)

Associated Job Duties

Demonstrates good communication skills

Exhibits legal and ethical professional conduct, follows organizational protocols/processes, and maintains HIPAA confidentiality.

Functions effectively as a team member and responds to change in a constructive manner

Performs other job-related duties as assigned

Job Requirements

Minimum of high school diploma or GED required

Valid Indiana EMT-B or paramedic certification

American Heart Association CPR Certification

Emergency Vehicle Operator Certifications

Continuing education to maintain all required certifications

Minimum of 2 years of organized training in a healthcare field (i.e., EMT-B, paramedic, nursing, social work, etc.) preferred. Will accept work in an outreach focused position in lieu of healthcare field work.

Valid Indiana driver's license that meets Indianapolis EMS's driving policy requirements

Knowledge, Skills & Abilities

Knowledge of: Health care insurance helpful

Crisis intervention skills helpful

Additional training to be provided on: CCHW Epic Medicaid portal

Must be able to relate to a variety of people with different cultures, socioeconomic backgrounds, and education levels.

Ability to establish and maintain effective working relationships with superiors, coworkers, patients and families

Ability to work independently

Knowledge of available community resources and required application processes

Ability to make sound decisions regarding need and urgency of patient needs

Must be able to work effectively in a sometimes stressful environment

Friendly, outgoing personality

Teaching/Coaching skills

Basic computer skills

Strong interpersonal skills and a genuine caring attitude for patients and staff

Detail oriented and ability to critically think independently

Effective written and verbal communication, including ability to communicate in a professional manner with physicians, administration and public

Excellent organizational skills with the ability to prioritize work and devise own work patterns/methods; flexible in changing priorities; work with minimal supervision

Continuously expand knowledge and understanding of community resources, services, and programs provided.

Strong customer service skills required

Excellent patient assessment skills required

Experience with speaking with and educating the public

Passion for public health initiatives or community outreach

Responsibility

Maintains confidentiality of patient, family, and employee information

Maintains protected health information in accordance with HIPAA privacy guidelines and regulations

Judgment

Employee may work under general supervision and receives general guidance on work priority with substantial employee latitude

Contacts-Internal/External

Regular contact with physicians and medical staff, police, and fire departments to provide and obtain information and instructions.

Regular contact with general public to provide care

Work collaboratively with and effectively within a team of employees and local resource providers within Marion County

Special Effort Required

Lift up to 125 lbs. equally distributed and up to 250 lbs. with assistance

Heavy lifting for sustained periods; heavy and awkward lifting of patients and/or equipment over difficult terrain for several yards; intense strain for short periods of time

Drive an emergency vehicle under emergency conditions and non-emergent conditions

Carry a stair chair 30 yards, up two flights of stairs, then down two flights of stairs with a patient attached

Carry tech box, oxygen equipment bag and ECG monitor up two flights of stairs

Kneel, stoop, bend, crawl, walk and crouch for extended periods of time, on uneven surfaces and confined spaces, including kneeling long enough to perform two hundred chest compressions in 2 minutes

Working Environment

Stressful emergency situations

Works in both a well-lit and properly equipped ambulance and in inadequately lighted spaces with no backup equipment or personnel

Environments involving crowds, noise, and confusion in all temperatures and inclement weather conditions

Daily involvement with hazardous working conditions, chance of serious injury or loss of life

Health & Hospital Corporation