Medical Receptionist Floater - CMA Required

Front Desk Receptionist/Ma Floater

The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations (20%)

Front Desk Duties (80%):

• Greet and check-in/out patients in a courteous and professional manner
• Collect co-pays and verify insurance eligibility
• Register new patients and update existing patient demographics in the EHR
• Schedule, confirm, and reschedule appointments
• Answer and triage incoming calls; respond to patient inquiries
• Obtain referrals, medical records, and prepare charts
• Post daily charges and process payments

Floater/Medical Assistant Support (20%):

• Cover front desk or MA duties at various locations based on need
• Assist physicians with patient intake and clinical procedures
• Provide compassionate, confidential communication to patients
• Maintain clean, organized, and stocked clinical and reception areas