Customer Service Representative (CSR)
Peachy Keen Air Conditioning, Plumbing and Heating
Peachy Keen Home Services We're growing - and you're invited to lead the way. Customer Service Representatives needed! Bring your skills, leadership, and drive - to help us build South Florida's most trusted home service brand. Be the Voice of Peachy Keen-Where Premium Service Starts with You! Peachy Keen Air Conditioning, Plumbing and Heating is growing fast, and we're looking for friendly, organized, and solution-driven Customer Service Representatives (CSRs) to join our team. If you love helping people, thrive in a fast-paced environment, and want to be part of a dynamic company that values family, culture and personal growth, we'd love to hear from you. What You'll Do * Have industry knowledge of AC and / or Plumbing services. * Answer inbound and make outbound calls with warmth, clarity, and confidence. * Service Titan experience preferred to schedule service appointments and dispatch techs with precision. * Handle customer questions, concerns, and follow-ups with care. * Use scripts and intake forms to deliver consistent, premium experiences. * Collaborate and coordinate with dispatch, techs, office staff, and leadership to keep our operations busy and running smoothly. What We Offer * Competitive hourly pay * Paid time off that grows with you * Branded onboarding, training, and tools to set you up for success * A team-first culture built on respect, feedback, and fun * Opportunities to grow into leadership and operations roles Who You Are * A strong communicator with a friendly, professional phone presence * Detail-oriented and comfortable using scheduling software or CRMs * Calm under pressure and quick to solve problems * Experienced in customer service or dispatching teams (home services a plus!) * Ready to grow with a company that's scaling fast! Where We Work We serve homes across South Florida-bringing premium care and Peachy Keen charm to every call and doorstep. Apply today & let's build something great-together.
Vacancy posted 3 days ago
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