Patient Service Representative

Wake Radiology

Patient Services Representative (Full-Time, Cary location) & and part-time weekend positions available!

Are you someone who enjoys variety, meeting new people, and working in a fast-paced healthcare environment? Wake Radiology UNC REX Healthcare is seeking a Full-Time Patient Services Representative to provide front desk and administrative support at our imaging center located in Cary. This position will be Monday-Friday 8:30-5p. (We also have weekend p-t hours available).

What You'll Do

Welcome patients and provide exceptional customer service in person and over the phone.
Register patients, verify demographics, and assist with the check-in process.
Answer questions and guide patients through their visit.
Verify insurance eligibility
Coordinate referrals and maintain accurate patient records.
Enter patient information accurately into our electronic systems.
Prepare daily schedules and make appointment reminder calls.
Ensure all authorizations and required documentation are completed before scheduled appointments.
Process incoming and outgoing mail and perform other administrative duties as assigned.

What We're Looking For

High school diploma or equivalent required.
Minimum of two years of medical office experience preferred (radiology experience is a plus).
Outstanding customer service and communication skills.
Strong computer and data entry skills.
Ability to multi-task.

At Wake Radiology UNC REX Healthcare, our employees are the foundation of the exceptional care we provide. We foster a collaborative, supportive culture where you'll have the opportunity to grow your skills while making a difference in patients' lives every day.

We offer a comprehensive benefits package for full-time positions, including:

Medical, dental, and vision insurance
401(k) with profit-sharing
Generous paid time off
Paid holidays
Life and disability insurance
Employee assistance program
Opportunities for professional growth and advancement

If you're looking for a rewarding career with a respected healthcare organization where every day brings something ne

Apply

Vacancy posted 5 days ago

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