Process Analyst

Job Title

Day-to-Day:

Be a catalyst and enabler across business value streams to drive teams toward clarity in terms of the business problem and the solution needed.

Work with wide community of stakeholders including business owners, users, product owners, business analysts, project managers, architects to create business problem definition, solution, and delivery plan.

Work with delivery team and others to ensure intended solution is delivered according to users' expectation.

Juggle competing priorities across different business value streams as well as business, technology and delivery teams.

Key skill areas:

Process and business analysis, including business modeling, business process mapping, business capability mapping, solution architecture, information architecture including data mapping.

Customer value centricity with focus on benefits, costs/ CBA and viability of proposed solution.

Modeling notations: BPMN, UML, DFD, ERD, and others.

Communication, presentation, documentation for consumption at executive and operational level.

Industry methodologies, standards, best practices, certifications – nice to have more than one: Lean Six Sigma, Design Thinking, TOGAF, SAFe, Scrum, Agile, PMP, CBAP, LIMRA LDEx, OOAD.

Experience:

Insurance/ financial services industry experience, ideally in group/ workplace benefits solutions space.

5 years' relevant experience in transformation initiatives.

Education:

Bachelor's degree in computer science or related discipline required.

Relevant certifications preferred.

EEO

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.