Senior Change Management Consultant

Job Description

Excella is a transformative technology firm that helps organizations unlock new possibilities. We believe the key to helping clients challenge the status quo and reach new heights lies in our talented people. That’s why we’re committed to developing talent and providing opportunities for career growth at every stage. Join our collaborative team dedicated to solving complex problems with sustainable solutions while building your future as a leader. At Excella, you’re empowered to make lasting impact, turning today’s challenges into tomorrow’s mission successes.

• Workplace locations look different for everyone. Excellians are a distributed workforce and whether you're working from your home office or a client site, we support a flexible work/life integration regardless of your location.
• We offer top of industry medical, dental, and vision benefits with multiple options to choose from such as an employer-contributed health savings account, infertility coverage, and orthodontia so you can select the plan that works best for you.
• Regardless of what stage of life you’re in, Excella wants to support you. We provide 8 weeks of Parental Leave, discounted pet insurance, and a Care.com membership with 3 back-up emergency child or elder care days annually – all available to you on your first day.
• Starting day one, every employee is bonus eligible and receives 15 days of paid vacation, 6 federal holidays, and 4 floating holidays.
• Doing your best work means having the best tools! Excella’s TechEleX program provides you with multiple options to suit your technology needs. Choose between a variety of Mac or PC devices, and to ensure your hardware remains current, at the end of a 3-year period Excella will replace your existing computer with a new model from the program. Plus, we’ll even give you the original device to keep for your personal use!
• With Excella’s Annual Internet Reimbursement benefit, all employees receive an additional $25 per month to help offset the cost of internet access. This initiative reflects our commitment to supporting you in staying connected and productive, no matter where you work.
• We'll invest in your career by providing 3 days of paid professional development every year, including an allowance for registration fees to attend classes, conferences, or obtain professional certifications.
• We encourage mindfulness and overall well-being through employee wellness events, a HeadSpace membership, as well as access to TalkSpace and mental health coverage through our medical plans.

Overview:

Senior Change Management (CM) Consultants at Excella apply established change management tools and frameworks to help clients navigate transitions efficiently and effectively. They work independently to implement strategic communications, stakeholder engagement, and organizational readiness activities. Senior CM Consultants act as trusted advisors to ensure alignment between stakeholder interests and business objectives while minimizing the impact of change on organizations and their people.

Responsibilities:

• Apply change management tools and frameworks to support clients, organizations, and their customers through organizational change.
• Identify and execute strategic communications, engagement, and outreach activities in support of technology implementations and other initiatives.
• Lead one or more work streams of change management activities and initiatives
• Manage stakeholder engagement and relationships across one or more work streams or initiatives
• Translate complex technical concepts and content into plain language and visual representations for varied audiences.
• Identify and leverage appropriate feedback mechanisms and assessments to measure the success of change initiatives
• Work independently on change management efforts, ensuring smooth execution of deliverables.
• Support internal practice growth initiatives, including culture building, community involvement, and business development.

Qualifications:

• 3+ years of Change Management or related experience.
• Strong understanding and application of Change Management theories, frameworks, and methodologies.
• Experience working in an Agile environment.
• Demonstrated ability to analyze research and feedback, identify problems, and propose solutions
• Exceptional interpersonal and communication skills (verbal, written, and presentation).
• Excellent organizational skills and detail orientation.
• Ability to interact with senior-level clients.
• Exposure to User Centered and Service Design principles.
• Proficiency with Microsoft Office products.