Global CX Capacity & Workforce Leader
Harvey
Harvey is seeking a Global CX Workforce Manager to build and own workforce planning for a 24/7, multi-region support organization across AMER, EMEA, and APAC. You will translate growth into forecasts, staffing plans, schedules, and investment recommendations while maintaining service quality and cost efficiency. You will establish models, metrics, tools, and cadence, while regional managers retain day-to-day ownership of their teams. #J-18808-Ljbffr Harvey
Vacancy posted 17 hours ago
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