Patient Service Representative - Savannah, GA

Job Description

Job Description

Who We Are:

Expert Hearing in Savannah, GA -a well-known, established private hearing healthcare practice! With our state-of-the-art equipment, Expert Hearing is the FIRST hearing center in the Coastal Empire to offer cutting-edge hearing tests to determine how a patient not only hears but understands and processes speech in noise

The Patient Service Representative plays a vital role in ensuring that patients receive exceptional care and support throughout their hearing healthcare journey. This position involves managing patient interactions, coordinating appointments, and providing administrative support. You are the face of our practice; providing a professional and friendly welcome to each patient and their families.

What You Will Do:

• Answer phones, Schedule and confirm patient appointments, ensuring efficient use of time and resources.

• Maintain accurate patient records and documentation in compliance with healthcare regulations.

• Assist with insurance verification and billing processes to facilitate smooth transactions.

• Collaborate with healthcare providers to coordinate patient care plans and follow-up appointments.

• Manage office supplies and equipment to ensure a well-functioning environment.

• Provide administrative support as needed, including filing, data entry, and correspondence management.

• Training will be provided for cleaning and minor repairs on hearing aids. Handling walk-in patients needing Bluetooth troubleshooting.

What You Will Need:

• Previous experience in a medical office setting is preferred.

• Strong organizational skills and attention to detail and multi-tasking a must.

• Excellent interpersonal both verbal and written. Good communication skills to foster positive relationships with patients and staff members.

• Proficiency in using office software and electronic health record (EHR) systems is advantageous.

• Ability to work collaboratively in a fast-paced environment while maintaining professionalism.

What We Offer:

· Competitive hourly rate.

· Opportunity to grow.

· Paid holidays and paid time off.

· A Simple Ira.

This role is essential for delivering high-quality patient care and ensuring that all administrative processes run smoothly within the practice. There is amply opportunity to grow within the practice. If you are passionate about helping others and possess the necessary qualifications, we encourage you to apply for this rewarding position. Hours are Monday-Thursday-8:30-5:00, Friday-8:30-4:00.