Senior Field Service, Assembly & Quality Technician Cranes & Hoists.

Job Description Senior Field Service, Assembly & Quality Technician (Cranes, Hoists & Winches)

We are looking for a Senior Field Service, Assembly & Quality Technician to join our team in Miami, FL. This position is primarily facility-based, focusing on the assembly, testing, quality control, and repair of cranes, hoists, and winches, with occasional travel to customer sites for installation, troubleshooting, and service. The ideal candidate is an experienced and hands-on technician who combines strong technical knowledge with a commitment to quality assurance and compliance.

Key Responsibilities

• Assemble, wire, and test cranes, hoists, winches, and electrical control panels at the Miami assembly facility.
• Perform quality control inspections on assembled equipment to ensure compliance with UL508A, NEC, ASME B30.7, and OSHA standards.
• Maintain and enforce quality assurance procedures throughout the assembly and service process.
• Diagnose and repair electrical, mechanical, and hydraulic systems.
• Perform preventive maintenance, functional testing, and final acceptance checks before equipment delivery.
• Document and track non-conformities, corrective actions, and continuous improvement initiatives.
• Provide technical support and occasional field service for installations, inspections, and troubleshooting.
• Collaborate with engineering, production, and management to improve product reliability and reduce service issues.
• Maintain accurate assembly records, test reports, inspection logs, and QA documentation.
• Ensure strict adherence to safety protocols and promote a culture of quality and compliance.

Required Qualifications

• 57 years' experience in assembly, installation, maintenance, and/or quality control of industrial lifting equipment (hoists, cranes, winches).
• Strong knowledge of electric motor controls, wiring, and troubleshooting.
• Hands-on experience with VFDs, PLCs, and control panels.
• Ability to read and verify electrical/mechanical schematics for QA and QC purposes.
• Experience in inspection procedures, test plans, and quality reporting.
• Familiarity with safety and compliance standards (ASME B30.7, UL508A, OSHA, NEC).
• Physically capable of workshop and occasional field work (lifting, climbing, working at heights).
• Valid driver's license and ability to travel occasionally for service/installation.

Preferred Skills (Nice-to-Have)

• Certification in Quality Control / Quality Assurance (ISO 9001, Six Sigma, or similar).
• Certification in UL508A Panel Building or equivalent.
• Experience with automation systems (CAN-BUS, Modbus, Ethernet/IP).
• Welding, rigging, or machining background.
• Bilingual in English and Spanish (advantage for Miami operations).
• OSHA 30 or equivalent safety training.

Soft Skills

• Strong diagnostic and problem-solving abilities.
• High attention to quality, safety, and compliance.
• Excellent communication and teamwork skills.
• Ability to work independently while ensuring documentation and standards are met.
• Proactive in continuous improvement and identifying process enhancements.

Employment Details

• Location: Miami, FL (primary assembly facility)
• Job Type: Full-time, permanent
• Travel: Occasional (customer installations, service trips)

About Us

Prowinch is a UL 508A / File No. E524056 Certified Industrial Control Panel (ICPs) manufacturer for United States and Canada with in-house electrical engineers and designers specialized in most types of Cranes, Winches and Hoists controllers offering Complete turnkey solutions and products with multiple optionals to meet applicable UL safety requirements. All our UL508A Control Panels are assembled and tested by Prowinch in our Certified Facility in Miami, USA. Prowinch was founded in 1995 and since then, has dominated the industry when it comes to industrial cranes, winches and hoists. The company has its roots in developing and manufacturing winches and other products for automotive and off-road applications. Over the years, the need to develop other solutions for a wide range of industries has taken priority because of market demand and as a result of the reputation for reliability. Known worldwide for our quality products and meticulous designs, Prowinch has led the way for years in providing solutions to a whole host of industries with the highest quality products on the market today.