Office Coordinator - Oncology

Location: 183 N Mountain Rd New Britain (10318) Shift: Monday-Friday Work where every moment matters. Responsibilities Oversee all front office functions and maintain department organization Perform various administrative functions including phones, scheduling appointments, referrals, managing reporting, and other related computer tasks Manage provider templates and meeting schedule Support front office staff questions and coverage Support and manage lean daily huddle board Communicate effectively and act as a liaison between office personnel, physicians, patients, hospital personnel, and patient accounts Research and obtain prior authorizations and resolve missing charges and other documents to facilitate efficient billing procedures and operations Assist patients and physicians regarding patient payment/billing concerns and notify appropriate personnel to obtain resolution Provide lead coordination and expert knowledge of the electronic scheduling system Qualifications Education: High school diploma or equivalent 3 Years of experience in a fast‑paced medical office required Epic experience preferred Strong working knowledge of insurance requirements Solid working knowledge of Microsoft Office software Basic working knowledge of medical terminology Ability to travel independently to satellite offices with or without advanced notice #J-18808-Ljbffr Hartford HealthCare