Automotive Store Manager

Benefits Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Tuition assistance Vision insurance Salary plus weekly commissions/bonuses Medical/Dental/Vision/Life Training and ASE Certification Tools provided Position Overview Come be part of a growing company as an Automotive Store Manager. We own 5 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington. Build and manage a team so you make 6 figures. Minimum 5 years automotive management experience required, including tire and automotive repair. Looking for someone who cares for their people, the customer and will treat this shop as if it was their own. This specific location has 8 bays and requires a strong personality to manage. This is a hands‑on management position and not a sit‑in pointing in the air conditioning like a dealership. 75% of your time will be spent in the bays managing people and process. Do you have what it takes to work hard and make 6 figures? Responsibilities Customer relations: increase sales and profitability, build a world‑class team. Welcome customers immediately in a professional manner and present Grease Monkey services and pricing. Provide manufacturer‑recommended preventative maintenance services and address vehicle safety issues such as tires, brakes, steering/suspension. Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers. Review Service Order Ticket, including Warranty and Free Top‑Off Programs, and thoroughly explain services performed and the purpose of reminder cards. Remind departing customers to submit feedback, thank them, and encourage returns. Resolve customer complaints and damage claims. Directly supervise all employees: hire, evaluate performance, resolve complaints, administer discipline, and discharge as required. Provide thorough training to new employees and conduct routine training sessions on products, services, skills, procedures, and policies. Schedule employees for effective center coverage and maintain accurate time‑clock use. Prepare payroll each pay period. Maintain accurate and complete employee files. Qualifications Minimum five years automotive management experience, including tire and automotive repair. Strong personality to manage a physically demanding shop. Hands‑on management experience with 75% of time in bays. Ability to build and lead a high‑performing team. Excellent customer service and communication skills. Proficiency in managing service operations and employee supervision. Opportunities Opportunity for advancement to district management. Training and ASE certification provided. Tools provided. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by that franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate. #J-18808-Ljbffr