Director of Business Development

ChartRequest

Position: Director of Business Development

Company Profile

Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions. We believe in being Helpful, Accountable, and Respectful, Problem-Solving Team Players. Every team member at ChartRequest embodies those core values and attributes on the ChartRequest PATH.

The company leverages forward-thinking strategies and innovation to deliver automated, HIPAA-compliant solutions that empower solo physician practices, large group practices, national urgent care platforms, imaging centers, community hospitals, and integrated delivery networks to streamline their operations and reduce their overhead. In addition, ChartRequest provides a secure, paperless release of information platform for legal firms, insurance companies, ERE users, and other requestors that need to protect sensitive and business-critical information.

ChartRequest is dedicated to eliminating manual and paper processes in ROI and referral management in order to realize 100 percent electronic workflows for its clients and staff. Since its establishment, the company has managed more than 50,000,000 secure requests for protected health information on behalf of its providers. The network using its services to exchange vital continuity of care documentation currently comprises over 21,000 healthcare providers in all 50 states.

Opportunity

ChartRequest seeks an experienced Enterprise Sales Director to lead and scale our growth and expand ChartRequest’s market presence by acquiring new enterprise-level clients. You will play a critical role in selling our innovative solutions to large organizations, facilitating their journey towards operational excellence and improved outcomes. The ideal candidate will bring a proven track record of driving team productivity and developing strategies for client acquisition and expansion. This position offers an opportunity to influence the growth trajectory of a dynamic company, with the scope to innovate within a supportive and collaborative environment.

In addition to developing and maintaining the Company product, you will work cross-functionally within the Company team to understand broader sales and marketing initiatives and how the customer acquisition team can have an impact on the shared vision of the business. This position reports directly to the VP of Revenue at the Company. We are seeking a dynamic and results-driven individual with a proven track record in enterprise sales. The ideal candidate possesses strong business acumen, exceptional communication skills, and a passion for delivering value to clients. This role requires the ability to navigate complex sales cycles, build lasting relationships, and collaborate effectively across teams.

Primary Responsibilities

• Prospect Identification: Pinpoint and prioritize potential clients within the enterprise segment, such as Hospitals and Health Systems and other major organizations.
• Relationship Building : Forge and uphold connections with key stakeholders, including C-suite executives, department heads, and decision-makers.
• Solution Selling: Grasp client needs and pain points to effectively position ChartRequest's solutions, showcasing how they tackle specific challenges and provide tangible benefits.
• Sales Pipeline Management: Efficiently oversee the sales pipeline, from lead generation to deal closure, utilizing CRM tools to monitor and prioritize opportunities.
• Customized Presentations : Develop and deliver compelling presentations and product demonstrations tailored to the requirements and interests of each prospect.
• Negotiation and Closing: Take the lead in negotiations, handle objections, and finalize deals promptly while ensuring alignment with company objectives and policies.
• Market Intelligence: Stay abreast of industry trends, competitor activities, and market dynamics to shape sales strategies and maximize potential.
• Collaboration: Work closely with marketing, product development, and customer experience teams to synchronize sales efforts with overall company goals and provide a seamless client experience.
• Help guide a team of junior sales professionals, fostering an environment of success and accountability, and aligning team efforts with the company’s strategic growth objectives to enhance your success.
• Collaborate cross-functionally with Sales, Marketing, and Product teams to align on messaging, lead qualification, and sales processes, ensuring a cohesive approach to the market.
• Represent ChartRequest at industry events and conferences, engaging with potential clients and partners to expand our market presence.
• Support Weekly LVL10 departmental meetings and the Customer Acquisition meetings;
• Demonstrated commitment to the PATH. On the PATH, you’ll be bound by a value system that is critical to success. The PATH requires you to be a polite and respectful problem solver in all scenarios. The PATH demands accountability and for all team members to be trustworthy team players while being helpful cross-functionally.

Required Qualifications & Experience

• 10+ years of B2B Business Development or Enterprise Sales Experience and experience building trust with healthcare providers in Large Group, and Enterprise settings - preferably in a growth environment (SaaS preferred, Healthcare industry experience required)
• Proven experience in business development or sales, with a track record of leading teams to meet or exceed targets.
• Strong strategic thinking and analytical skills, capable of identifying market opportunities and translating them into actionable plans.
• Excellent communication and leadership abilities, with a focus on mentorship and development of sales talent.
• Experience in the healthcare technology sector is highly desirable, with an understanding of the complexities and regulatory environment.
• Bachelor’s degree in Business, Marketing, or related field. MBA preferred.
• Excellent written and verbal communication skills with the ability to quickly understand and communicate complex ideas to a diverse range of audiences
• High-level attention to detail and organization with a pragmatic and logical approach to problem-solving and prioritization
• Experience with EOS, LVL10 Meetings, and Rock Setting (Preferred)

Compensation. This role is a sales role with commission based performance. The base compensation will be between $80,000 - $125,000 and the On Target Earnings will be between $160,000 - $500,000 dependent on leadership and management experience. Prior management experience is a requirement for this role.

Hybrid Policy. This is an in-office role in Scottsdale, AZ.

ChartRequest is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The ChartRequest PATH.

Great expectations between ChartRequestors. Every ChartRequestor is on the ChartRequest PATH. When you are on the ChartRequest PATH you must be a team player that is a polite and respectful problem solver. Being Accountable for your work and actions, as well as being a trustworthy team player is paramount to success on this PATH. If you are on the ChartRequest PATH, you must strive to be helpful at all times to your teammates, clients, and all end-users in the ChartRequest ecosystem. 

P - Polite, Respectful Problem Solver

A - Accountable

T - Trustworthy Team Player

H - Helpful