Vice President, Regional Builder Manager (Northern California)

Job Description

The Vice President, Regional Builder Manager (RBM) is responsible for driving residential purchase mortgage growth through the development, management, and expansion of strategic builder and developer relationships across an assigned region. This role serves as the business development leader for the Condo Builder lending channel in its designated region, partnering with home builders, developers, sales leadership to increase mortgage capture rates, enhance customer experience, and expand market share. The RBM is accountable for executing regional growth strategies, identifying new partnership opportunities, and ensuring successful delivery of mortgage solutions within builder communities.

The successful candidate will possess extensive knowledge of residential mortgage lending, the new construction financing process, builder sales environments, and relationship-based business development.

Role Overview

Strategic Business Development

• Identify, pursue, and secure new builder and developer relationships that support regional growth objectives.
• Develop and execute business plans designed to increase purchase mortgage production and builder referral volume.
• Build and maintain relationships with builder executives, sales leaders, and operational stakeholders.
• Represent the organization at industry events, builder functions, and trade association meetings.

Builder Relationship Leadership

• Serve as the primary relationship manager for assigned builder and developer partnerships.
• Conduct regular business reviews and performance evaluations with builder partners.
• Collaborate with builder leadership to identify opportunities to improve customer experience, mortgage penetration, and operational efficiency.
• Act as the escalation point for builder-related issues and ensure timely resolution.

Sales Enablement & Market Growth

• Partner with Division Managers, Senior and Area Lending Managers, and Home Lending Advisors to execute builder growth strategies.
• Support recruiting, onboarding, and development of builder-focused Home Lending Advisors.
• Deliver coaching, education, and best practices related to builder sales execution and new construction lending.
• Monitor relationship performance and drive accountability around referral conversion, application pull-through, and funding results.

Cross-Functional Leadership

• Collaborate with Operations, Underwriting, Marketing, Product and Compliance partners to support builder initiatives.
• Advocate for builder partner needs while maintaining adherence to regulatory and corporate requirements.
• Support implementation of new products, programs, and strategic initiatives impacting builder business.

Market Intelligence

• Maintain expertise in regional housing trends, builder activity, competitive positioning, and new construction lending practices.
• Analyze market opportunities and provide recommendations to leadership regarding growth strategies and partnership development.
• Utilize reporting and analytics to measure relationship performance and identify opportunities for improvement.

Qualifications

• 7+ years of mortgage lending experience.
• 5+ years’ experience in business development, account management, or relationship management.
• Demonstrated success developing and managing strategic referral partnerships.
• Extensive knowledge of residential purchase transactions and new construction lending.
• Proven ability to influence stakeholders and drive results across multiple levels of an organization.
• Exceptional communication, presentation and relationship-building skills.
• Strong analytical skills with proficiency in Excel, PowerPoint, and performance reporting tools.
• High School Diploma or equivalent work experience is required.

Preferred

• Experience working directly with national/regional home builders, or residential sales and marketing firms.
• Knowledge of condominium lending and project approval processes.
• 5+ years leadership experience supporting sales teams across multiple markets.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.