Parts Counter Sales Representative

Parts Counter Sales RepresentativeFor over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back.Job DescriptionAre you a people person with a knack for mechanics or parts? Do you thrive in environments where every day brings something new and where you can constantly grow your knowledge? Truck Centers, Inc. (TCI) is on the lookout for a customer-focused Parts Counter Sales Representative to join our team. In this role, you'll need to bring your strong interpersonal skills to help our customers find the commercial vehicle and equipment parts they need, whether in person or over the phone.Shift Available:This position will work Monday-Friday, 8am-4:30pm with a rotation every fourth Saturday.What You'll Do:Sell Parts: Assist customers over the counter or by phone in a lively, fast-paced setting.Utilize Resources: Quickly and efficiently look up parts and technical information, check inventory, and locate stock within our TCI network.Handle Transactions: Ensure all sales transactions are completed accurately and promptly, adhering to TCI policies, including verifying signatures, credit cards, and customer identity.Coordinate Orders: Schedule orders for shipment, delivery, or customer pick-up, ensuring they are processed quickly.Process Returns: Issue credits for returned parts, verifying purchase details with original invoices or reference numbers.Customer Follow-Up: Regularly check in with customers on order status, provide estimates, and make routine sales calls to maintain strong customer relationships.Accurate Data Entry: Enter part numbers accurately to determine costs on repair orders.Join TCI and be a part of a dynamic team where your skills will shine and your career can grow!QualificationsWhat We're Looking For:High School Diploma or GED2+ years of parts sales experience is highly preferableThorough knowledge of basic computer operations and inventory control systemsDemonstrated customer service and communication skillsStrong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlookMust be able to pass a pre-employment background check and drug screen.Ability to lift or move up to 80 lbs. unassistedWHAT WE OFFER:Pay range: $20.08 - $30.12 per hour with incentive eligibility401(k) with company matchHealth insurance with 3 plan options to choose from, Vision Insurance, and Dental InsurancePaid time off including paid volunteer timeDisability insuranceFSA and HSA optionsCompany paid Life and AD&D insuranceMaternity leaveEmployee assistance programWellness programCompany paid uniformsCompany paid boot allowanceAdditional InformationTruck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.