Senior Quality Complaints Associate

Job Description

Job Description

Payrate: $27.00 - $29.00/hr.

• Receive, clean, and evaluate product complaint return samples, including taking photos, x-rays, and performing written inspections.
• Interface with various sites and business partners.
• Manage complaint return sample inventory.
• Author technical assessment reports.

• Bachelor's Degree in Life Sciences or related field, or the equivalent combination of education and/or experience.
• Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
• Ability to evaluate documentation and operations according to company guidelines.
• Self-motivated, attentive to details, and able to prioritize and meet deadlines.
• Basic statistical mathematical skills, including the ability to trend data.
• Basic project management skills.
• Ability to independently understand, follow, and implement instructions.
• Strong written and verbal communication & collaboration skills.
• Proficiency in word processing, database, and spreadsheet applications.
• Strong organizational skills with the ability to manage multiple projects or assignments.
• Role may involve periods of prolonged sitting and standing, lifting boxes and storage containers of up to 50lbs, and transporting samples across campus.

• Attention to Detail
• Organizational skills
• Communication skills
• GDP/GMP experience is a plus