Collections Specialist

Collections Clerk

The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The Collections Clerk is also responsible for providing both the attorney and client with any copies of posted bills. This position will also serve as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements. Required weekly meeting with the supervisor to recap collection efforts made during that period.

Responsibilities:

• Responsible for calling delinquent accounts while maintaining the history within the ARCS system.
• The collection clerk is responsible for providing both the attorney and client with any copies of posted bills.
• Backup support to the Accounts Receivable clerk for cash receipts and reminder statements.
• Required weekly meetings with the supervisor to recap collection efforts made during that period.
• Reports to the Accounts Receivable/Collections Supervisor.

Supervision Received and/or Given:

Minimum Acceptable Qualifications:

• At least one (1) year experience with collections and receivables.
• Computer literate, with working knowledge of Windows, Microsoft Office Software and preferably Elite Information System.
• Must be detailed oriented and be able to handle a high volume of work.
• Ability to work independently, meet deadlines and be proficient in spreadsheets/data applications while having analytical, communication and organizational skills.

Additional Desirable Qualifications:

Working Conditions:

This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs.