Branch Manager

Branch Manager

Our client is seeking a driven, entrepreneurial Branch Manager who can sell, lead, and deliver exceptional customer service. This would be a player/coach type of person. If you're ready to be a strong leader, grow market share, and make a lasting impact, this is the perfect opportunity to own your market.

Essential Duties and Responsibilities:

• Develop operational, budgeting, and forecasting plans for the branch.
• Identify specific industries or transportation modes for the branch to target.
• Balance investments between business development and operations to maximize growth.
• Foster a strong sales culture across all branch positions.
• Create and review detailed financial plans, including profit and loss statements, ensuring adherence to EBITDA goals.
• Collaborate with other internal operating units to develop joint customer growth strategies.
• Deliver cost-effective solutions with the long-term interests of customers in mind.
• Cultivate a high-performance team environment that encourages innovation, productivity, and low turnover.
• Set and monitor team performance to achieve annual goals and objectives.
• Provide effective leadership and motivation to direct reports, ensuring team success.
• Conduct regular leadership meetings and 1:1 sessions for leadership development and communication.
• Ensure timely and effective annual performance reviews for all team members.
• Evaluate team member performance in line with organizational policies and goals.
• Build high-functioning teams by emphasizing service, morale, teamwork, and a positive culture.
• Ensure compliance with our client's operating procedures and protocols.

Qualifications/Skills & Abilities:

• A 4-year college degree in a relevant field or equivalent industry experience.
• Preferred experience in transportation, supply chain, or related fields.
• Strong business development, personal training, sales knowledge, and highway service experience.
• Proven track record of business acumen and improving financial results.
• Experience managing a profit center is preferred.
• Proficiency in organizational, communication, conflict resolution, and project management skills.
• Strong computer skills, including Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry.
• Ability to interpret various instructions in written, oral, diagram, or schedule form.
• Capable of delivering effective presentations and written reports to customers, team members, and managers.
• Ability to work independently and make decisions with limited supervision.
• Strong problem-solving skills, particularly in situations with limited standardization.
• Preferred experience with Registry Monitoring Insurance Services (RMIS) and Transportation Management Systems (TMS).
• Proven ability to develop, supervise, and motivate high-performing teams.