Sr. Business Operations Manager (Starlink Growth)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

SR. BUSINESS OPERATIONS MANAGER (STARLINK GROWTH0

Starlink is a revolutionary satellite constellation delivering low-latency broadband internet around the world bringing an unprecedented opportunity to significantly impact communities businesses and governments worldwide. The North America Business Development team is seeking a Sr. Business Operations Manager to serve as a pivotal partner in defining and executing go-to-market (GTM) strategy across both third-party and direct selling channels. This role owns the operational backbone of North American Business Development initiatives while driving foundational GTM strategy work that shapes the teams long-term addition the role owns day-to-day channel growth for in North America and works cross-functionally to maximize Starlink fulfilments and subscribers. It is vital that Starlink deals partnerships and direct-to-consumer efforts be optimized for speed scale and balanced growth. This role requires deep program management and business operations expertise comfort working with both people and data and fluency in financial analysis reporting pricing promotions and the day-to-day mechanics that make Starlink business development and direct channel initiatives run.

The ideal candidate combines strong program management business operations and chief-of-staff capabilities with strategic rigor GTM expertise and long-term vision. This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.

RESPONSIBILITIES:

• Own and drive GTM strategy for North America across both third-party channels and ensuring alignment on prioritization resource allocation and growth objectives
• Own day-to-day channel growth for in North America including performance tracking conversion optimization and cross-functional coordination to maximize the business
• Provide strategic insight across the North America Business Development team to minimize cannibalization and maximize balanced growth between third-party and
• Assist with pricing strategy and promotions development for both and third-party channels partnering with finance marketing and commercial teams to design and evaluate programs that drive incremental growth
• Own the operationalization of existing and upcoming business development and GTM initiatives driving program management deal pipeline tracking cross-functional coordination and execution discipline so initiatives move with speed and scale
• Create data visualization and present analysis on leading and lagging indicators along with clear recommendations and optimization planning to leadership stakeholders
• Conduct new vertical competitor and market research develop big-bet hypotheses and perform structured assessments of broad business intelligence target partners channels and direct GTM opportunities to inform team prioritization and resource allocation
• Report on progress of strategy operations and GTM initiatives presenting insights risks and recommendations directly to Starlink leadership

BASIC QUALIFICATIONS:

• Bachelors degree
• 7 years of experience in business operations program management strategy GTM and ecommerce consulting or investment banking
• 4 years of experience driving execution of revenue or growth-oriented programs including tracking reporting and operationalizing commercial or direct-to-consumer initiatives

PREFERRED SKILLS AND EXPERIENCE:

• Bachelors degree in business finance economics engineering or a related field
• Proven background in program management business operations GTM strategy or chief-of-staff roles supporting high-growth or commercial teams in technology telecommunications utilities or subscription-based services
• Experience owning or supporting direct-to-consumer (e.g. e-commerce) channel growth alongside third-party or partner channels with demonstrated ability to balance growth and minimize cannibalization
• Experience in management consulting or investment banking with demonstrated ability to structure problems build rigorous analyses and drive recommendations to action
• Familiarity with business development partnerships pricing strategy or promotions in consumer technology telecommunications or adjacent sectors
• Strong analytical financial modeling and data fluency; comfort with accounting concepts KPI design pricing analysis and building clear reporting for leadership
• Demonstrated success operationalizing complex commercial product or direct-channel initiatives and driving them from concept through execution and scale
• Excellent interpersonal communication and presentation skills; able to work effectively with both technical and commercial stakeholders
• MBA or masters degree with a business or technical focus preferred

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 25-50% of the time to customer locations and other SpaceX locations as required

COMPENSATION AND BENEFITS:

Pay Range:
Level 3: $135000.00 - $205000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to .

Required Experience:

Manager