Billing Admin

Job Description

Responsibilities:

• Work order management on specific client portals. Receiving, triaging, and closing service requests as needed
• Coordinate with internal teams to ensure timely completion of work
• Monitoring the status of open work order daily
• Resolve scheduling and invoicing issues to prevent delays
• Complete all necessary documentation to generate accurate invoices
• Upload invoices to various third-party billing platforms according to specific client protocols.
• Ensure all billing aligns with contracted rates, labor hours, and material.
• Prepare reporting documents as needed for the client and/or the internal team
• Assist with any other data entry, reporting, and administrative tasks to support portal-billed clients.

Qualifications:

• Minimum 1-year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction-based services preferred
• Experience with third-party portal billing preferred
• Proficient Excel/Google Sheets experience
• Good judgment, strong decision-making, and problem-solving skills
• Knowledge of transaction-based services
• Communicate articulately and efficiently in both written and verbal forms
• Highly organized with strong attention to detail
• Accounting knowledge
• Strong communication and interpersonal skills
• Strong attention to detail and high level of accuracy
• Ability to maintain a high level of confidentiality and professionalism
• Excellent organizational skills
• Be able to work as a team and independently
• Must be willing to work night shift schedules (US hours) and during PH Holidays.
• Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).

About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Job Info

• Job Identification 83427
• Apply Before 06/29/2026, 04:00 PM
• Job Schedule Full time
• Locations 6th Floor Aeon Center Bldg., Muntinlupa City, 1781, PH (Remote)