Accounts Receivable Specialist

ABOUT ROCK FORCE RockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders, we bring decades of expertise to seamlessly execute concerts, festivals, sporting events, live broadcasts, award shows, and corporate activations. Through integrated event production, workforce solutions, innovative technologies, and payroll services, RockForce delivers precision, efficiency, and reliability at every scale. Our people are the magic-united by passion and skill, we operate as one unstoppable force to ensure every event is executed with professionalism, care, and an unwavering commitment to safety and compliance. Join us as we head into one of the most exciting eras in the live entertainment industry! JOB DESCRIPTION The Accounts Receivable Specialist supports day‑to‑day accounts receivable operations under the direction of the Accounts Receivable Manager, primarily for the Theatrical Resources Division. This role focuses on customer account maintenance, cash application, collections support, and AR reporting assistance. This is a detail‑oriented, operational role based in Nashville, TN that requires a majority in‑office presence to support close collaboration with Accounting, Operations, and customer‑facing teams. Key Responsibilities and Focus Areas Customer Account Support Assist with new customer setup and maintenance of customer records Ensure customer information, billing details, and payment terms are accurate Support updates to credit terms as directed by the AR Manager Cash Application Apply customer payments accurately and timely (ACH, wire, check, credit card) Match payments to invoices and resolve unapplied cash items Assist with researching short‑pays, overpayments, and payment discrepancies Collections Support Assist with outbound collection efforts on past‑due accounts Send payment reminders and follow‑ups per established collections procedures Document collection activity and customer communications Reporting & AR Maintenance Assist in preparing AR aging reports and customer statements Help track payment activity and support reporting requests Maintain accurate and organized AR documentation Month‑End Close Support Assist with AR‑related month‑end close tasks Support reconciliations and ensure receivable balances are properly supported Help ensure revenue and cash receipts are recorded in the correct period General Support & Controls Maintain organized files and supporting documentation Follow established internal controls and procedures Escalate issues or unusual items to the AR Manager Provide general accounting support as needed Qualifications Required 1–3 years of accounts receivable, billing, or general accounting experience Strong attention to detail and accuracy Basic understanding of customer payments and receivables Ability to manage multiple tasks and meet deadlines Strong communication and organizational skills Preferred Experience in a project‑based, services, staffing, or payroll environment Familiarity with cash application and AR aging Experience in a multi‑entity or high‑volume environment Work Environment Primarily in‑office role based in Nashville, TN Close collaboration with Accounts Receivable, Accounting, Operations, and Sales teams Occasional extended hours during month‑end close or high‑volume periods Location: Hybrid (Nashville, TN Headquarters) WHY ROCKFORCE We don't just staff events - we build careers. RockForce is committed to attracting, retaining, and developing the best talent in the business. Our crews benefit from: Competitive Wages Eligible employees may participate in comprehensive health, dental, and vision insurance plans, as well as a 401(k) plan, once qualification requirements are met. Opportunities for professional development and advancement This commitment makes RockForce an employer of choice in the live event industry. LET'S BUILD SOMETHING TOGETHER! EQUAL EMPLOYMENT OPPORTUNITY RockForce strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, RockForce will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, RockForce also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact Human Resources to request the opportunity to participate in a timely interactive process. We will also provide reasonable religious accommodations on a case‑by‑case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. RockForce reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. RockForce may require an employee to perform duties outside his/her normal description. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. #J-18808-Ljbffr