Account Clerk

Bookkeeping Clerk

Under general supervision, employees in the class perform bookkeeping and clerical tasks involved in maintaining financial records. The essence of work lies in the application of bookkeeping principles and practices.

Processing Information:

1. Opens and processes mail.

2. Generates receipts and vouchers originating in assigned work unit as necessary.

3. Matches payments made to cashier’s office with appropriate licensee’s record.

4. Researches outstanding checks, overpayments, and underpayments and performs cancel and/or re-issue as necessary.

5. Analyzes submitted documentation to ensure a valid justification for account adjustment requests.

6. Processes account adjustment requests.

7. Enters data into electronic databases to ensure accurate processing and record keeping.

8. Uses electronic office productivity software (Microsoft Word and Excel) to perform daily tasks.

9. Enters time and leave requests in electronic databases as required.

Interacting With Computers:

1. Enters and/or revises data from multiple sources into data base.

2. May post or make adjustments to payments on licensee’s record in computer.

Documenting/Recording Information:

1. Maintains and processes license payment records and accounts for fees to include refunds and returned checks.

2. Maintains license payment records.

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of routine bookkeeping, or routine clerical auditing work; qualifying experience may be substituted for the required education, on a year for year basis; completion of nine quarter hours of study in accounting or bookkeeping from an accredited college, technical institute or vocational school may be substituted for the required experience.

Competencies:

1. Time Management

2. Boss Relationships

3. Listening

4. Patience

5. Personal Learning

6. Self Knowledge

7. Intellectual Horsepower

8. Technical Learning

9. Humor

10. Integrity and Trust

Knowledge:

1. Basic knowledge of clerical procedures including but not limited to operation of calculator, basic office equipment, and filing procedures.

2. Basic knowledge of customer and personal service

3. Basic knowledge of mathematics (arithmetic)

4. Basic knowledge of computer operation

Skills:

1. Basic mathematic skills (arithmetic)

2. Basic keyboarding skills

3. Basic organizational skills

4. Basic reading comprehension skills

5. Basic speaking skills

6. Active listening skills

7. Active learning skills

Abilities:

1. Basic oral expression ability

2. Basic written expression ability

3. Basic oral comprehension ability

4. Basic written comprehension ability

5. Basic deductive reasoning ability

6. Basic mathematical reasoning ability

7. Basic inductive reasoning ability

8. Basic problem sensitivity ability

9. Finger dexterity

10. Speech clarity

Background Verification

Minimum Verification Requirements - Please complete the following verifications with Info Cubic upon candidate's selection. Additional verifications may be identified by the agency.

TN Package with TN Counties

Criminal County/Statewide - 7 years address

Federal - 7 years address

Global Watch

National Criminal Record Search

Address Locator

Sex Offender Registry

AKAs - Search current name and all additional names.