Manager, Global Deal Desk

Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally – and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Manager, Global Deal Desk (hybrid – Norcross or Omaha), you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! Purpose of this Role Supported the Revenue Management function primarily by managing the renewal book and deal desk / deal evaluation processes. The position performed reporting and financial analysis of upcoming commercial opportunities based on timing and valuation/pricing. Through partnership with the sales, customer success, and customer value teams, this role governed commercial sales opportunities to ensure they were constructed to realize the expected immediate and long‑term value for the organization. Selected, developed and evaluated personnel to ensure the efficient operation of the function. A typical day at ACI for a Manager, Global Deal Desk Work with the business to ensure sales opportunities are constructed to realize maximum value for the organization. Identify and resolve issues with opportunity proposals and contracts that may erode or degrade long‑term expected value. Communicate with internal stakeholders to ensure that the financial aspects and impacts of sales opportunities are clear to all internal stakeholders. Provide risk assessment on commercial opportunities and make recommendations based on a thorough analysis of all factors involved in a sales situation. Offer direction and instruction to ensure deals are constructed appropriately. Apply innovative control methods that ensure the business consistently delivers the expected contract and revenue values. Analyze sales and other reports and provide insight into how the business can make adjustments to sales opportunities to improve performance. Oversee financial KPIs in regards to renewal reporting. Identify areas that are not in‑keeping with ACI’s renewal & pricing policies and practices. Support financial, sales and operations teams and give financial advice and/or recommendations to directors, managers and other executives. Implement financial concepts for financial planning and control purposes. Plan and distribute work assignments; select, train and supervise staff; conduct performance and salary reviews; coach and motivate team members; monitor and evaluate staff performance and provide counseling and career mentoring; perform other human resource functions for the team. Perform other duties as assigned. Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience needed to succeed in this role Bachelor’s degree in a related field or equivalent experience. 8 years related experience. Previous management experience desired. Preferred Knowledge, Skills and Experience needed for the role Software or Technology company experience. Software revenue recognition experience. Commercial risk management experience. Strong Excel skills. Able to clearly articulate financial commercial deal aspects to a variety of stakeholders. Effective verbal and written communication skills. Flexibility in handling multiple tasks at the same time. Negotiating skills. Problem solving. Attention to detail. Work Environment Standard work environment. Majority of time spent on PC (Phys. Req.). Core Capabilities Ensure Accountability : holding self and others accountable to meet commitments. Drives Results : consistently achieving results, even under tough circumstances. Customer Focus : building strong customer relationships and delivering customer‑centric solutions. Cultivate Innovation : creating new and better ways for the organization to be successful. Collaborates : building partnerships and working collaboratively with others. Courage : stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the US on a full‑time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit or careers.aciworldwide.com. Requisition #19340 Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. #J-18808-Ljbffr 19109 SPEEDPAY RD