Technical Program Manager III
Full-time
itD Tech
Role Description
itD is seeking a Technical Program Manager III to drive the successful execution of complex, cross-functional programs supporting service experience transformation and enterprise tooling initiatives. This role will be responsible for leading program strategy, managing dependencies across multiple teams, and ensuring timely delivery of high-impact initiatives.
- Lead end-to-end execution of complex technical programs, ensuring delivery within scope, timeline, and quality expectations
- Drive program-level planning, including roadmap development, milestone tracking, and dependency management across multiple workstreams
- Facilitate agile ceremonies such as stand-ups, sprint planning, demos, retrospectives, and release gates
- Manage cross-functional coordination across engineering, product, operations, and business teams
- Track and mitigate program risks, issues, and dependencies, ensuring timely resolution and stakeholder alignment
- Translate business priorities into actionable technical requirements, delivery plans, and acceptance criteria
- Own program reporting, including executive-level updates on status, risks, and mitigation strategies
- Coordinate delivery across enterprise platforms including AI/automation tools, CRM systems, and knowledge management systems
- Drive change management initiatives, including business-to-team mapping and process transformation
- Ensure knowledge transfer, documentation, and operational continuity across programs
- Attend regular internal practice community meetings
- Collaborate with your itD practice team on industry thought leadership
- Complete client case studies and learning material (blogs, media material)
- Build out material to contribute to the Digital Transformation practice
- Attend internal itD networking events (in person and virtual)
- Work with leadership on career fast-track opportunities
Qualifications
- 4–6 years of experience in Technical Program Management or Project Management in large-scale environments
- Strong experience in project planning, scheduling, tracking, and risk management
- Experience delivering technology or business application solutions across multi-platform systems
- Experience facilitating agile methodologies and managing multiple concurrent workstreams
- Strong stakeholder management, communication, and cross-functional collaboration skills
- Proven ability to operate in fast-paced, ambiguous environments and manage competing priorities
- Experience translating business needs into technical requirements and execution plans
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
Requirements
- Experience working in large technology organizations or big tech environments
- Exposure to AI/automation tools, CRM platforms, or enterprise systems
- PMP or PMI certification
- Strong executive communication and reporting experience
Education
- Bachelor’s degree in a relevant technical field or equivalent work experience required
- Advanced degree or PMP certification preferred
Benefits
- Comprehensive medical benefits
- 401(k) plan
- Paid holidays
- Networking & career learning and development programs
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm.
The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries.
Vacancy posted 2 days ago
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