Customer Relations Representative

Benefits Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Opportunity for advancement Paid time off Training & development Company parties 401(k) matching About Our Agency Our agency is built on collaboration, support, and a genuine passion for helping clients and one another succeed. With a team of 12 professionals, we foster an energetic, inclusive environment where every voice is heard, innovation is encouraged, and open communication is valued—even when conversations are tough. Community involvement is a core part of who we are, and our team regularly participates in charity runs, food drives, cancer walks, LGBTQ+ events, senior center outreach, and quarterly volunteer efforts, along with client appreciation events throughout the year. We invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. For our team, we offer competitive commissions, a health insurance stipend, paid time off, flexible scheduling, wellness support, and the tools needed to succeed. We're a "work hard, play hard" team that celebrates wins, supports each other through challenges, and is always growing together - making this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career. Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Sell Home, Auto, Life and Certified Bank products Track Production / Call Volume / Marketing tactics Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Bilingual Spanish required Proactive in problem solving Able to learn computer functions Ability to work in a team environment State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents' employees are not employees of State Farm. #J-18808-Ljbffr