(Auraria) Technical Program Manager

Department Information

This is a Non-Classified position performing the outlined duties with the Auraria Higher Education Center.

Who we are:

Welcome to the Auraria Campus located in the Platte River Valley in downtown Denver. The Auraria Campus is the service provider for 38000 students and approximately 5000 faculty and staff working at and attending the Community College of Denver Metropolitan State University of Denver and the University of Colorado Denver . Learn more about us through this link: The Auraria Campus

Auraria employees enjoy an excellent benefits package which includes paid vacation holidays and sick leave multiple medical dental and vision options discounted RTD Eco-Pass BenefitHub and outstanding retirement plan. Learn more through this link: Non-Classified Benefits Package .

So if youre interested in a great job working alongside great people this may be the opportunity for which youve been waiting for.

Description of Job

Job Summary:

Reporting to the Director of Strategy and working closely with the Information Technology Department the Technical Program Manager leads enterprise-wide and departmental technology initiatives within AHECs Strategy department. This role manages multiple concurrent projects partnering with technical teams stakeholders vendors and leadership to deliver technology solutions that advance institutional goals. The role develops and executes project plans manages risk facilitates decision making and communicates effectively with technical and non-technical audiences within a cloud-forward vendor-integrated data-driven environment. This position will manage high visibility campus-impacting initiatives collaborating with technical and functional stakeholders and vendors to design and implement solutions that advance AHECs goals and support success

Essential Job Functions:

Project Leadership

• Lead enterprise technology projects including SaaS cloud infrastructure cybersecurity AV data integration and business process initiatives.
• Develop charters schedules budgets resource plans and risk strategies. Coordinate cross-functional teams manage vendors facilitate governance monitor scope/schedule/budget resolve issues and ensure alignment with institutional priorities.
• Leads and coordinate enterprise system migration initiatives including software implementation platform consolidation cloud migration data migration system upgrades and application lifecycle transitions.
• Develop migration roadmaps piloting and testing and ensuring successful adoption of new technologies while minimizing operational disruption. Partners with IT and business unit stakeholders to assess technology environments participating in software and system reviews.
• Identifies operational cybersecurity compliance and business continuity risks.
• Supports the development and implementation of risk mitigation strategies.

Process Design & Continuous Improvement (20%)

• Develop and maintains project management methodologies standards templates and governance practices.
• Develops and maintains project intake prioritization reporting and portfolio management processes.
• Analyze project performance lessons learned and organizational practices to identify opportunities for improvement.
• Recommends and implements process improvements to increase project consistency efficiency and effectiveness.
• Establishes and maintains processes for monitoring the organizations technology project portfolio.

Technical Trainer (10%)

• Educate employees or clients on how to use computer hardware software applications and internal technical systems.
• Coordinates and delivers training to affected employees and stakeholders during technology implementations.
• Teach cyber security policies hardware setup and software updates.
• Develops user guides procedures and other learning materials to support adoption of new technology.
• Assesses user readiness and identifies training needs associated with technology implementations.
• Evaluates training effectiveness and modifies materials based on user feedback and project needs.
• Maintain records of completed training and update curricula over time.

Communication & Change Management (10 %)

• Translate complex technical information into dashboards status reports executive summaries presentations stakeholder communications and change management plans.
• Facilitate meetings and ensure organizational readiness and adoption.
• Support efforts to align project and business analysis approaches with AHEC leadership expectations and needs.
• Facilitates communication between technical and functional teams by communicating effectively across diverse audiences including executives business partners and technical specialists.
• Skilled at simplifying complex technical topics and presenting them in a way that enables non-technical stakeholders to understand implications make informed decisions and drive results.

Other Duties as Assigned (5%)

• Support special initiatives committees strategic planning occasional after-hours work and infrequent travel.

Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights

Application Requirements:

• Completed online application resume and cover letter.
• Resume and Cover Letter is required.
• Failure to submit a completed application and resume may result in removal from further consideration.

Minimum Qualifications:

• Bachelors degree from an accredited institution in Information Technology Computer Science Information Systems Business Administration Project Management or a closely related field.
• Formal training education certification or demonstrated professional experience in project management methodologies such as Agile Waterfall or hybrid approaches.
• Three (3) years of professional experience managing technology projects including developing project plans coordinating resources and stakeholders managing risks and deliverables and translating organizational or business priorities initiatives and measurable outcomes.
• Experience managing concurrent technology projects.

Conditions of Employment:

• Must be a state of Colorado resident.
• Must be able to successfully pass a criminal background check.
• While not routine candidate must be able to occasionally work nights/weekends as project implementation and project needs demands.

Preferred Qualifications:

• Degree in Project Management Information Technology Computer Science Business or a closely related field.
• Experience applying multiple project management methodologies based on project needs.
• Higher education experience.
• 5 years technical project management experience.
• 3 years of software implementation experience.
• SaaS and cloud implementation experience.
• Industry-recognized certification such as PMP PMI-ACP CSM or equivalent certifications.

Knowledge Skills & Abilities:

• Proven experience in establishing and maintaining effective working relationships with a diverse population at all levels throughout the institutionand into the community.
• Ability to communicate in a positive and effective manner across various modalities.
• Ability to balance multiple projects and tasks in parallel to maintain attention to detail.
• Outwardly contributes to a respectful positive and professional workspace.
• Ability to establish work priorities follow through and meet established deadlines.
• Strong judgment and critical thinking skills.
• Ability to deliberately listen and communicate relevant information anticipate problems and offer suggestions for resolution.
• Project management governance resource planning IT environments cybersecurity cloud services change management budgeting vendor management and risk management.
• Project planning organization communication presentation facilitation stakeholder engagement conflict resolution reporting analytics and multitasking.
• Lead cross-functional teams influence without authority communicate technical concepts to non-technical audiences adapt to changing priorities exercise sound judgment and foster a collaborative customer-focused environment.
• Demonstrated ability to maintain a high level of accuracy and attention to detail while managing multiple concurrent projects system migrations audit activities and risk mitigation efforts.
• Strong communication and stakeholder management skills.

Supplemental Information

Colorado Partnership for Quality Jobs and Services Act information:
After careful review of this position and the duties that it performs it has been designated in accordance with the Colorado Partnership for Quality Jobs and Services Act as a Not Covered position it does not fall in the category of employees that are eligible for representation by COWINS also known as the union. To learn more about this designation please visit this link:

Applicant Checklist & Minimum Qualifications:

E-mail Address:
All correspondence regarding your status in the selection/examination process will be conducted by email.
Applicant Checklist:
We request that you include the following in your application:

• Cover Letter (REQUIRED) detailing how your experience & education meet minimum and preferred qualifications
• Resume (REQUIRED) detailing a summary of work history

Applications submitted will be reviewed and given consideration.

Minimum Qualifications
Your application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that information in your application draw correlations to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if information isnt detailed in your application.

*Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk0.75 FTE9 mos credit; 20 hrs/wk0.5 FTE6 mos credit; 10 hrs/wk0.25 FTE3 mos credit.) *

Commitment to Equity Diversity and Inclusion: The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

The Auraria Campus is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to Nicole Yanez at

Required Experience:

IC