Financial Coordinator

Financial Coordinator

BMH Forester Building - Revenue Cycle - Madison, WV 25130

Position Summary

The Financial Coordinator performs a variety of financial reporting, modeling, analysis, and revenue cycle functions to support the financial operations of Boone Memorial Health. Responsibilities include reviewing general ledger information, preparing financial statements and reports, assisting with budgeting and forecasting, and analyzing financial data to identify trends, variances, and opportunities for improvement.

This position also supports revenue cycle operations by processing complex claim edits, maintaining electronic health record information, coordinating billing and insurance correspondence, and ensuring the accuracy of financial transactions and reports. The Financial Coordinator applies accounting and financial principles to resolve moderately complex business problems and collaborates with Business Office personnel, management, and other departments to support organizational goals.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Financial Reporting and Analysis

• Identify, compile, and analyze financial data from multiple sources.
• Process monthly general ledger entries, perform reconciliations, and conduct complex account analyses to identify and correct inaccuracies.
• Prepare work papers, reconciliations, and schedules for regulatory and financial audits; provide supporting documentation and explanations to auditors.
• Prepare and report monthly financial activity to senior leadership, including researching trends and variances.
• Respond to management requests for financial statements, budgets, projections, and other accounting-related information.
• Research and calculate the financial impact of operational changes, including effects on budgets, financial data, and financial systems.
• Assist with forecasting, planning, financial modeling, and annual budgetary procedures as needed.

Revenue Cycle and Billing Operations

• Process complex claim edits (SITs) in Revenue Cycle Management (RCM) software accurately and efficiently.
• Provide guidance and assistance to Business Office team members regarding SITs and related processes.
• Process attorney, bankruptcy, and expired patient correspondence for hospital and clinic accounts.
• Process Workers' Compensation paperwork and Good Faith Estimates.
• Complete billing processes for the Breast Cancer Cervical Screening Program (BCCSP) and the Donald R. Kuhn program, as well as applicable state-awarded or custody agency billing.
• Process automatic billing for hospital and clinic services.
• Post payments, scan and copy correspondence, and forward appropriate information to outsourced billing services.
• Handle cash, balance accounts, and maintain applicable spreadsheets.
• Post, log, and report Healthcare Financial Services (HCFS) and KeyBridge payments.
• Forward billing and insurance correspondence to HCFS and KeyBridge for collection efforts.
• Identify and correct charge, billing, insurance, and departmental errors and communicate with CPSI as needed.
• Merge patient accounts as necessary and communicate relevant information to other departments daily.

Systems, Records, and Administrative Support

• Maintain the Physician Table in the CPSI electronic health record (EHR) system.
• Maintain knowledge of the Item Master and add, modify, or update items as needed.
• Prepare and process departmental reports, including the 72-Hour Report and Charges Outside Date of Service report.
• Manage telephone communications and accurately direct messages to physicians, staff, and other appropriate personnel.
• Maintain confidentiality regarding all medical, professional, financial, and accounting matters.
• Complete advanced administrative projects and provide overflow support to departments as directed.
• Provide guidance and general direction to Business Office, financial analyst, and registration team members as assigned by senior management.
• Operate standard office equipment and use email, scanners, fax machines, postage machines, cash registers, copiers, and other necessary equipment.
• Sort and route incoming mail, faxes, and other materials.
• Maintain a clean and organized work environment and greet and direct visitors, vendors, clients, job candidates, and customers professionally.

Other Responsibilities

• Perform additional duties as assigned.

Required Skills, Qualifications, and Competencies

• Strong understanding of business finance and financial analytics.
• Knowledge of Generally Accepted Accounting Principles (GAAP) and applicable governmental regulations related to healthcare financial management.
• Knowledge of statistical analysis principles as applied to financial reporting.
• Thorough knowledge of financial systems, applications, and software.
• Experience with database development and management.
• Strong analytical, critical-thinking, and problem-solving skills, including the ability to interpret complex information.
• Excellent organizational and time-management skills, with the ability to meet deadlines.
• Ability to work independently and manage multiple responsibilities in a fast-paced environment.
• Excellent written and verbal communication, recordkeeping, and interpersonal skills.
• Proficiency in basic word processing, spreadsheet, and database applications, including Microsoft Word, Microsoft Excel, email, and internet-based tools.

Supervisory Responsibilities

None.

Required Education and Experience

• Associate degree in accounting, finance, business, or another approved field of study relevant to finance, or equivalent experience.
• Four (4) years of relevant finance or accounting experience may be considered in lieu of the degree, in addition to the experience requirements stated above.
• Proficiency in Microsoft Word, Excel, email, database applications, and internet-based tools.

Preferred Education and Experience

• Experience with insurance billing.
• Experience collecting and analyzing healthcare data, including cost accounting, budgeting, decision support, productivity, financial analysis, and management reporting.
• Experience using financial and management analysis to support quality improvement initiatives.

Physical Demands

The position requires the ability to perform various physical activities, including prolonged standing or sitting, walking, lifting up to 25 pounds using proper lifting techniques, climbing stairs, reaching, bending, twisting, pushing, pulling, squatting, grasping, and arm-hand coordination on a continuous basis.

Travel Requirements

Up to 15% of work time may involve travel within West Virginia and surrounding areas.

Other Duties

This job description is not intended to provide a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as organizational needs require.

Equal Employment Opportunity Statement

Boone Memorial Health provides equal employment opportunities to all personnel and applicants for employment and prohibits discrimination, harassment, prejudice, or behavior of any type based on race, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, past or present military service, sexual orientation, gender identity or expression, family or parental status, political affiliation, or any other characteristic protected by applicable federal, state, or local laws.