Lead Freight Clerk

Job Description

Job Description

FREIGHT LEAD CLERK

Rockin Rudy’s // Missoula, MT

WHO WE ARE

Rockin Rudy's (RR) has been a part of the Missoula community since 1982 and is known as the original Hipster Department Store. RR values

reflect a culture of inclusion and diversity, which includes a tight knit crew who work together collaboratively and strive to have a great time doing it.

WHO WE ARE LOOKING FOR

RR has a fast-paced, fun-loving, collaborative-minded work environment. We think you’ll thrive here if you have the qualities and traits below:

• Experience w/ freight handling, POS system and/or processing inventory preferred
• Prior customer service experience
• Friendly, approachable attitude
• Problem-solving and growth oriented mindset
• Adaptable and able to work in a fast paced environment
• Able to delegate, redirect others and handle challenging situations
• Takes initiative & approaches situations w/ inquiry
• Accurate basic accounting skills (pricing, processing change, splitting payment)
• Ability to work independently and multitask
• Ability to stand for long periods of time
• Ability to bend, stoop, and lift products and boxes up to 60 pounds
• Ability to work nights and weekends - punctuality is non-negotiable
• Enjoys working in a team/collaborative environment

ABOUT THE POSITION

You are applying for a freight lead clerk position.The freight lead at Rockin Rudy’s are a part of the leadership team. This position is responsible for overseeing the receiving, tracking, organization and processing of all main store freight. This role is the driving force behind inventory receiving and processing within the company. Some responsibilities of the Freight Lead include, but are not limited to:

• Serve as an advocate for Rockin Rudy’s and do everything possible to make our work environment one of openness, respect, and productivity. 
• Be a model employee, exemplifying and leading by example.
• Supervision of freight processing, including delegation, redirection, coaching & recognition
• Handle all freight receiving, tracking & organization. 
• Maintain communication with buyers managers & managers.
• Assist to ensure there is adequate staffing during high volume freight times
• Performs all new hire freight training
• Offer continued support and training to team members.
• Perform all Sales Clerk Duties:
  • Greeting customers and creating a welcoming environment
  • Processing customer transactions, returns/refunds, & exchanges
  • Processing a variety of payment methods
  • Maintaining a clean work environment, sales floor & displays
  • Answering phones & customer inquiries
  • Restocking and backstocking products
  • Helping resolve customer complaints and/or disputes
  • Working on projects in between customers and during down time 
  • Processing inventory (receiving, pricing & displaying)
  • Embodying a collaborative work environment

ABOUT SCHEDULING

The Lead Freight Clerk position has a full time schedule of 4-5 days/week. Generally this will be a set schedule, however the ability to be flexible and adjust schedule seasonally is a must. 

• Generally this will be a 9-5, M-F schedule with some seasonal schedule changes
• Ability to work nights and weekends as needed

ABOUT WAGES

All Leads start at $19.00/hour. Wages for the Lead Freight Clerk are based on a tenure based structure. Please see the chart below to review the pay range:

This position gets a 3% raise at 6 months and then an additional 3% at 1,820 hours worked and an additional increase for every 1,820* hours worked. Starting Wage $19.00/hr

6 months.  $19.57/hr

1,820 hours. $20.16/hr

3,640 hours. $21.16/hr

5,460 hours. $22.22/hr

7,280 hours. $23.33/hr

9,100 hours. $24.50/hr

*each milestone is based on roughly 1 year working 35 hours/week

ABOUT PERKS

As a FT employee you will have access to benefits & work perks! Check out the non-exhaustive list below:

• Employer sponsored medical plan w/ buy up options
• Ancillary Benefits - Dental & Vision, Short Term Disability & Life Insurance & additional voluntary options
• PTO & Sick Time (awarded at first 1 year anniversary)
• Employee discount, shared discounts, & holds
• Flexible scheduling
• Paid breaks
• Relaxed dress code
• Employee Assistance Program (EAP)
• Simple IRA (probationary period & income threshold apply)

HOW TO APPLY

Job listings are posted online when we are actively accepting applications. Please follow the prompts in the application process. Click “Apply for this Job” in the top right corner of the page to proceed with your application. 

After applying, please be on the lookout for an initial auto-response email. Emails from our hiring platform can occasionally be sorted into spam email folders. Please make sure to check there if you don't see it in your Inbox. Read on below to learn more!

Thank you for your interest in working with the RR Crew!

Rockin Rudy’s is an equal opportunity employer.

Do you have physical/mental limitations that prevent you from applying online? 

Please reach out at View phone number on ziprecruiter.com to request assistance.