Health Services QA Analyst Elevate Member Experience
Socket
The 32BJ Health Fund is seeking a Quality Assurance (QA) Analyst to perform concurrent monitoring and quality control of member calls and PA notes in Dynamics and other internal systems. Reporting to Health Services leadership, you will analyze results, identify trends, recommend improvements, and assist with audits and special projects to enhance service quality. Bilingual English/Spanish preferred. #J-18808-Ljbffr Socket
Vacancy posted 2 days ago
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