Assistant Service Manager

Assistant Service Manager

Morgan Properties is seeking a skilled Assistant Service Manager with strong HVAC experience to help lead maintenance operations at our 768-unit Blair Mill Village East community in Horsham, PA. This is an excellent opportunity for a hands-on maintenance professional who enjoys troubleshooting complex systems, mentoring technicians, and supporting the daily operations of a large, fast-paced apartment community. If you're ready to grow your leadership experience while making a direct impact on resident satisfaction and property performance, we'd love to hear from you.

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor a team of technicians and make-ready staff in diagnosing problems and making repairs.
• Support and help oversee daily production schedules, including work orders, unit turns, and preventative maintenance across a high-volume community.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, appliances, carpentry, dry walling, exterior structure, and repairs related to top service drivers.
• Be accountable for supporting and participating in a 24-hour on-call schedule for your team, including availability during weather-related or on-site emergencies.
• Manage and organize inventory of all maintenance materials to ensure efficiency and readiness.
• Establish and support on-call scheduling, preventive maintenance schedules, make ready schedules, and general work order scheduling for the team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation & Incentives:

• Base Pay: $22.00 $26.00 / hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule:

• Monday Friday: 8:00 AM 4:30 PM
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business need

What we'll expect from you:

• Active and valid driver's license and personal vehicle.
• HVAC/EPA/CFC Certification preferred, with hands-on experience required.
• Minimum 3 years of maintenance experience, with multifamily or transferable industry experience.
• Experience supporting or leading a team in a fast-paced environment preferred.
• Comfortable with technology platforms, including mobile apps, email, training systems

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.