Insurance Verification Specialist

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

This is an excellent opportunity for an individual looking for a Full time, Monday-Friday, 8:00am-4:30pm Insurance Verification Specialist (IVS) position in the Boca Raton area. This individual will verify and interpret benefits to ensure maximum payment for patients under their hearing aid benefit. In addition, the IVS will assist patients and their families in obtaining any authorization, referral or pre-certification which may be required for payment of services. The IVS will be able to review benefits for Physician visits, Allergy testing, hearing aid purchases and how the patient's choice of technology impacts the patient's out of pocket cost. The IVS will also serve as a liaison for the patient to assist in education of payment options. The Insurance Verification Specialist will also perform all duties in a team environment demonstrating flexibility in work assignments and a commitment to the Department's mission and goals.

Responsibilities:

• Verify, interpret and accurately document patient health insurance
• Document al patient conversations/ follow up efforts
• Forward information to office managers/providers/family members as necessary to assure understanding of medical benefits.
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Maintain hard copy patient records as well as the files stored in our EHR

Requirements:

• Strong organizational skills.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• Must have extensive insurance verification and benefits knowledge.
• The ability to work in a team environment.
• Must have familiarity with payer contract language, i.e.: allowables, contracted rates, etc.
• Strong computer literacy and familiarity with online portal use for insurance based programs.
• Bi-lingual is a plus.

Benefits:

• Medical, Dental and Vision: Effective 1st of the month after 60 days of full-time employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

We are an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.