Level 2 Helpdesk Specialist IT & User Support
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A technology services firm is seeking a highly motivated Level 2 Helpdesk Support Specialist in New York. This role requires strong people skills and technical expertise, primarily in customer support for network and application issues. The ideal candidate has 4-6 years in desktop support and must be willing to work in-office 4 days a week. Responsibilities include resolving inquiries, escalating issues, and maintaining documentation. Qualifications include a Bachelor's degree in Computer Science and proficiency in key technologies. This position offers a dynamic work environment with opportunities for growth. #J-18808-Ljbffr
- IT Support Specialist - Level 2 The IT Support Specialist - Level 2’s role is to facilitate troubleshooting and assistance of our client base and provide... ..., prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary....Level 2Remote work
$145k - $180k
...missions Dynamic Global Markets IT Team as a Front Office IT Support Analyst! Are you passionate... ...heart of our success, providing vital Level 1 & 2 functional and technical support for... ...Ensure Operational Excellence: Address user support requests and manage...Level 2$28 - $30 per hour
...is $28.00 to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role, you will provide essential support to internal users, troubleshoot technical issues, and assist with the installation, configuration...Level 2Hourly payContract workWork at officeRemote work$104.98k
...goals with varying levels of difficulty and with... ...of a university IT manager, with broad... ...appropriate, an IT Project Specialist applies their... ...Assignment Levels 2 and 3 may also... ...of New York (CUNY) supports the IT and telecommunications... ...testing readiness, user acceptance testing,...Level 2Full timeContract workPart timeWork experience placementWork at office$38 - $43 per hour
...for our innovative approach to IT consulting and managed... ...tangible impact. We are committed to supporting your professional growth through... ...Windows & macOSX; M365 & User Configs Support; Endpoint management... ...issues; VIP support; Assists Level 1/2 engineers in resolutions....Level 2Hourly payFull timeWork at officeMonday to Friday- ...YMS Associates in New York is seeking an experienced Level 2 Remote IT Support Technician to provide support across diverse technical environments. This fully remote role requires strong customer service skills and the ability to troubleshoot complex issues efficiently...Level 2Remote work
- A leading IT services provider in the United States is seeking a Level 2 Technician to provide advanced technical support. You will resolve escalated service requests while ensuring high customer satisfaction. The ideal candidate has 3-5 years of IT support experience,...Level 2
$35 per hour
...Our client is seeking a skilled Level 2 Desktop Support Technician to provide advanced technical support... ...focuses on delivering high-quality IT support to employees in a large organization... ..., laptops, and peripherals in a 2,000+ user environment Troubleshoot and...Level 2- ...A regional technology firm is seeking a Help Desk Analyst – Level 2 to resolve software technical issues for users. The role involves logging problems, providing first-response support, and assisting with site support. Ideal candidates have an Associate’s Degree or equivalent...Level 2Work at officeRemote work
$24.48 per hour
CUNY City College of New York is seeking a part-time IT Support Assistant to support technical operations at the college. Responsibilities include providing tier 2 support, troubleshooting hardware and software issues, and assisting with IT projects. Minimum qualifications...Level 2Hourly payPart time- A leading IT service provider in New York is seeking a Level 2/3 Technical Engineer. You will provide high-level customer service and technical support, focusing on building technology solutions and managing service requests. The ideal candidate has a Bachelor's degree...Level 2Flexible hours
- ...Position] Korean Bilingual IT System Administrator... ...is seeking Entry-Level System Administrator (*1-2 yrs of experience MAX) to support and manage our IT infrastructure... ...environments, and end-user support. Candidates... ...-Provide IT support / helpdesk services to internal users...Level 2Local area
- ...highly motivated and customer-focused Level 2 Helpdesk Support Specialist to join our Technology Services team.... ...assistance to customers and end-users Document customer interactions and issues... ...complex issues to the appropriate IT team Provide exceptional customer service...Level 2Work at officeRemote workWorldwide
- ...Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary... ...to provide high-quality technical support to end users across the organization. The job is part... .... Key Responsibilities Provide Level 2 (and advanced Level 1) technical support...Level 2Part timeWork at officeRemote work3 days per week
- ..., system monitoring, and user provisioning. Perform basic... ..., and wireless). Support, maintain, and troubleshoot... ...and troubleshoot issues at level 2 or level 3. Ensure compliance with IT policies and regulations.... ...administration or senior helpdesk roles. Experience in finance...Level 2Local areaRemote work
- 6AM City, LLC is looking for an IT Support Specialist to join their team in Central New Jersey. This role involves providing Level 2 support, requiring both on-site and remote assistance. Responsibilities include troubleshooting customer inquiries and maintaining Windows...Level 2Remote work
$90k
...description: Were looking for a motivated and curious IT Support Level 1 Specialist to join our growing team. If youre early in your IT career... .... Monitor IT systems and escalate issues to Level 2 or senior team members when needed. Resolve support tickets...Level 2Internship- ...Sales & Delivery) | Ex - Tech Mahindra Title/Level: Product Support Analyst 2 Location: Remote Client: State of TX (Texas Education Agency) User Acceptance Testing (UAT): Develop and... ...function Analyst and Consulting Industries IT Services and IT Consulting and Education...Level 2Contract workRemote work
- ...responsible for the stability and daily IT operations for all financial trading... ...applications. This position performs a 'Level 2' (L2) application support role for Cantor's Equities Algorithmic... ...– ability to understand a business user and translate Experience with scripting...Level 2
- Job Description We are on the lookout for an IT Support Specialist to become part of our team. The role is based in Central New Jersey, and will... ...and on-site support. The position is focused on providing Level 2 technical support, handling various tasks independently and...Level 2Work at officeRemote work
$65k - $75k
...Desk Associate to join the IT team. BDS is a public defense... ...front-line technical support to BDS users by responding to incidents and... ...initiative; and deliver the highest level of customer service at all... ...of experience working in a Helpdesk or general IT setting. ~...Full timeRemote workWeekend workAfternoon shift- Overview The Meditech Technical Support Analyst is responsible for... ...related to system performance, end-user connectivity, printing, faxing... ...clinical, administrative, and IT infrastructure teams to ensure... ...& Technical Support: Provide Level 2 and Level 3 technical support...Level 2Remote work
- ...Job Summary Asset Support Analyst Levels 1-2 – responsible for managing, tracking, controlling, and maintaining... ...a timely and accurate manner for all IT assets and services, entering data into... ...documentation and resources for users and IT staff as needed (help files, how...Level 2Work at officeWeekend workAfternoon shift
- ...Infrastructure Engineer, you will support the day‑to‑day operations of our IT infrastructure, focusing primarily... ...integrations. The role is part of the Level 2 Support Team, helping resolve more... ...and resolve complex end‑user issues Manage Entra IDP and troubleshoot...Level 2
- ...Cybersecurity Support Analyst I Build a long-term career in cybersecurity while contributing... ...experience, or an experienced Level 2 desktop, field services, endpoint, or technical... ..., documenting findings, working with users and IT teams, and researching issues they have...Level 2Work at officeImmediate start
$75k
...Description Job Description Level Up Your IT Career at 360 Networks! Are... ...bills. ~ Time Off & Growth Support: Paid time off +... ...Do you have proven Level 2 IT support experience? Do... ...Active Directory, Group Policy & User Profile Management. MS Exchange...Level 2Full time$96.1k - $147.5k
IT Analyst - Anaplan Model BuilderJob SummaryWe are... ...role in administering, supporting, and continuously enhancing... ...accuracy, and guiding users through app pages and workflows... ...platform as Tiers 1, 2, and 3 support within... ...Certified Model Builder Levels 2-3)Bachelor’s degree in...Level 2Full timePart timeWork at officeLocal area- ...Consultant - AI Enablement & IT Operations Simply... ...implementation, and ongoing support. We also offer IT and... ...endpoint support, and helpdesk support Contributing... ...deployments Help manage tenant‑level AI settings, access... ...including users, licensing, Teams, SharePoint...Local areaFlexible hours
- ...solutions provider is seeking a Microsoft Support Administrator to provide 24x7 Level 2 support for Microsoft environments.... ...365 services, troubleshooting user accounts, and collaborating with engineers... ...should have a Bachelor's degree in IT or related field, 2+ years of...Level 2
$57k - $67k
...’re looking for a Technical Support Specialist to help deliver excellent support for Thunderbird users across our expanding product... ...effectively supported. Troubleshoot Level 1 and Level 2 technical issues, including... ...services, email systems, or IT environments. Hands‑on...Level 2Permanent employmentFull timeLocal areaRemote work
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