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Level 2 Helpdesk Specialist IT & User Support

Jobskey Search and Selection

A technology services firm is seeking a highly motivated Level 2 Helpdesk Support Specialist in New York. This role requires strong people skills and technical expertise, primarily in customer support for network and application issues. The ideal candidate has 4-6 years in desktop support and must be willing to work in-office 4 days a week. Responsibilities include resolving inquiries, escalating issues, and maintaining documentation. Qualifications include a Bachelor's degree in Computer Science and proficiency in key technologies. This position offers a dynamic work environment with opportunities for growth. #J-18808-Ljbffr

Vacancy posted 3 days ago
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