Technical Writer
InstantServe LLC
Job Title: Technical Writer
Location: Washington, DC
Apply below after reading through all the details and supporting information regarding this job opportunity.
Key Responsibilities
- Review, edit, and update agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards.
- Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
- Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
- Review, update, and standardize Standard Operating Procedures (SOPs) and other operational documentation.
- Format documents, reports, manuals, presentations, and correspondence for internal and external distribution.
- Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, and audience-appropriate content.
- Ensure all documents comply with agency style guides, document control procedures, and applicable policies.
- Maintain document version control and support the organization of agency documentation.
- Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.
- Perform other related duties as assigned.
Minimum Qualifications
- Bachelor's degree in English, Technical Writing, Communications, Journalism, Public Administration, or a related field. Relevant experience may substitute for education where applicable.
- One (1) to six (6) years of professional experience in technical writing, editing, communications, or document management.
- Experience editing website content and technical or administrative documentation.
- Experience developing and maintaining Standard Operating Procedures (SOPs).
- Excellent written, verbal, editing, and proofreading skills with exceptional attention to detail.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Acrobat.
- Experience using content management systems (CMS) for website updates is preferred.
- Ability to manage multiple projects, prioritize deadlines, and work independently and collaboratively.
- Strong organizational, analytical, and communication skills.
Preferred Qualifications
- Experience working in a government or public sector environment.
- Knowledge of plain language principles and web accessibility standards. xhyhwjd
- Familiarity with document management systems and agency records management practices.
Vacancy posted 5 days ago
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