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Technical Writer

InstantServe LLC

Job Title: Technical Writer

Location: Washington, DC

Apply below after reading through all the details and supporting information regarding this job opportunity.

Key Responsibilities

  • Review, edit, and update agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards.
  • Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
  • Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
  • Review, update, and standardize Standard Operating Procedures (SOPs) and other operational documentation.
  • Format documents, reports, manuals, presentations, and correspondence for internal and external distribution.
  • Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, and audience-appropriate content.
  • Ensure all documents comply with agency style guides, document control procedures, and applicable policies.
  • Maintain document version control and support the organization of agency documentation.
  • Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.
  • Perform other related duties as assigned.

Minimum Qualifications

  • Bachelor's degree in English, Technical Writing, Communications, Journalism, Public Administration, or a related field. Relevant experience may substitute for education where applicable.
  • One (1) to six (6) years of professional experience in technical writing, editing, communications, or document management.
  • Experience editing website content and technical or administrative documentation.
  • Experience developing and maintaining Standard Operating Procedures (SOPs).
  • Excellent written, verbal, editing, and proofreading skills with exceptional attention to detail.
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Acrobat.
  • Experience using content management systems (CMS) for website updates is preferred.
  • Ability to manage multiple projects, prioritize deadlines, and work independently and collaboratively.
  • Strong organizational, analytical, and communication skills.

Preferred Qualifications

  • Experience working in a government or public sector environment.
  • Knowledge of plain language principles and web accessibility standards. xhyhwjd
  • Familiarity with document management systems and agency records management practices.

Vacancy posted 5 days ago
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