Inside Sales Specialist

Scanlan International, Inc., is a medical device company specializing in the highest-quality surgical instruments and medical supply products. Now in our fourth generation, the Scanlan family continues its dedication to providing the best surgical instrumentation available anywhere in the world. Are you energized by building strong customer relationships and uncovering new sales opportunities? Or perhaps the idea of uncapped commissions is appealing? Join our inside sales team and play a key role in strengthening customer relationships, driving revenue, and expanding our market presence. This role blends account management, new business development, and sales operations—perfect for a motivated, relationship-driven sales professional. This position is based out of our headquarters office, south of downtown St. Paul where we welcome an on-site work environment. What You’ll Do… Grow & Strengthen Existing Customer Relationships (60%) You’ll be the primary point of contact for a portfolio of established customers, focused on retention, growth, and long‑term success. Cultivate trusted relationships to maintain and expand existing accounts Meet or exceed assigned sales quotas through consistent, value‑driven outreach Develop deep knowledge of Scanlan Single Use products, the industry, and your assigned territory Leverage customer history, preferences, and prior activity to drive repeat business Execute timely and professional follow‑up after calls, inquiries, and customer interactions Share customer insights and sales activity updates with the broader sales team Increase revenue through cross‑selling, upselling, and reactivating dormant accounts Create and execute a business development plan outlining the activity required to meet territory goals Develop New Customer Relationships (20%) You’ll actively expand Scanlan’s reach by identifying, engaging, and converting prospective customers. Identify and contact new prospects within your assigned territory Provide product information, content, and pre‑sales support to prospective customers Partner with sales specialists, regional managers, and distributor representatives to convert leads into sales Promote and sell new products as they are introduced Respond to inbound leads from the website, tradeshows, and other channels in a timely manner Consistently meet or exceed daily outbound call targets Represent Scanlan professionally in all customer interactions Maintain accurate, up‑to‑date CRM records for customers, activities, and opportunities Track and document follow‑ups, tradeshow leads, and resulting sales Generate reports, forecasts, and KPI dashboards to monitor sales activity, pipeline health, and revenue performance Analyze sales data and present insights and recommendations to leadership Support sales campaigns, marketing initiatives, and product sample distribution Participate in sales meetings, tradeshows, and event preparation 2‑3 times a year What We’re Looking For… 2+ years of B2B inside sales or account management experience. High School Diploma or equivalent A relationship‑focused sales professional with strong communication skills A self‑starter who can manage priorities and follow through consistently Comfort working toward activity targets, sales quotas, and performance metrics Strong organizational skills and attention to detail CRM and sales reporting experience preferred Why Scanlan? At Scanlan, you’ll be part of a collaborative sales team that values accountability, insight, and continuous growth. We offer the opportunity to make a tangible impact on customer success while growing your sales career in a supportive, performance‑driven environment. Compensation The total target compensation range for this position is $48,000 - $85,000, with uncapped commissions. Medical, Dental, and Vision Insurance Group Life Insurance Short‑Term Disability Insurance Long‑Term Disability Insurance 401(k) Plan with Company Match Workers' Compensation Employee Assistance Program (EAP) Training and Development Program Tuition Assistance Program Paid Time Off, including holidays, floating holidays, vacation and Earned Sick and Safe Time (ESST) Scanlan International is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as protected veteran. Our company uses E‑Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E‑Verify, including your rights and responsibilities, please click the following link to view Federal and E‑Verify posters: #J-18808-Ljbffr Scanlan International, Inc.