Accounts Receivable Coordinator

The Regenerative Organic Alliance is the 501(c)3 nonprofit behind Regenerative Organic Certified®. We are currently seeking bright, passionate, and effective individuals with a deep commitment to regenerative organic agriculture to join our nimble team! About the Regenerative Organic Alliance The Regenerative Organic Alliance is dedicated to advancing regenerative organic agriculture worldwide. Our mission is to transform the global food system by promoting regenerative organic practices that restore soil health, biodiversity, and human well-being. Through the development of the Regenerative Organic Certification (ROC™), we support farmers, ranchers, brands, and consumers in the transition to a more sustainable and equitable food system. Location: USA-based (100% Remote) Reports to: Operations Manager Job Type: Hourly, Non-Exempt, (16-20 hours per week) Rate: $21.50-$26.44 per hour Position Overview The Accounts Receivable Coordinator supports ROA’s financial operations by owning the invoicing and accounts receivable process—from historical remediation through go-forward collections and reporting. This part-time position is responsible for keeping invoicing accurate and current, following up on outstanding accounts receivable, and maintaining clear records and reporting on accounts receivable activity. The coordinator will work cross-functionally with Certification, Marketing & Engagement, and program teams to keep invoicing and fee-related workflows clear and well-organized. This role requires a detail-oriented, organized individual with a strong commitment to accuracy, confidentiality, and continuous improvement. Invoicing & Accounts Receivable Own the invoicing and accounts receivable process end-to-end, proactively monitoring aging AR, resolving invoicing and payment issues, and maintaining accurate, timely go-forward invoicing, collections, and SOP documentation. Proactively follow up on outstanding invoices and payments, overseeing accounts receivable aging, collections, and payment application Ensure tracking and reporting mechanisms accurately capture applicable fees, program fee revenue, and ROC™ revenue data Support customer invoicing inquiries, including international payment specifications (tax credits, tax forms, etc.), coordinating with outsourced support and external tax experts as needed Generate, issue, and distribute accurate customer invoices in a timely manner, verifying correct fees, terms, and account details before sending Process credit memos, invoice adjustments, and refunds as needed, and maintain accurate customer account records including billing contacts and payment terms Assist with AR-related month-end close tasks Develop and distribute weekly AR reports for ROA’s senior leadership team Maintain and continuously update SOP documentation for invoicing, payment application, and collections processes Cross-Functional Collaboration: Partner across IT, Certification, Marketing & Engagement, program teams, and outsourced Finance support to keep invoicing and fee-related workflows clear, consistent, and well-coordinated organization-wide. Preferred Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience). 2+ years of experience in accounts receivable, invoicing, billing, or collections, ideally coordinating across teams. Working knowledge of QuickBooks Online is strongly preferred Comfort communicating directly with customers on payment, billing, and international payment matters. Strong written and verbal communication skills, with a professional, customer-service-oriented approach to payment conversations. Excellent organizational and time management skills, with keen attention to detail. Proficiency in Excel, including reconciliation and reporting functions (e.g., VLOOKUP, pivot tables). Familiarity with sustainability, certification programs, or regenerative agriculture is highly desirable. Ability to work independently and collaboratively across departments in a fast-paced environment. We aim to create an environment that is built on the principles of JEDI; a just, equitable, diverse and inclusive community for all. We are committed to upholding an inclusive workplace where all people feel equally respected and valued, and where we can all thrive. We are a proud equal opportunity employer and welcome applicants from every educational background, gender identity and expression, sexual orientation, age, race, ethnicity, national origin and ancestry, veteran status, marital or family status, and disability. #J-18808-Ljbffr